Cyara Team

Alok Kulkarni

Alok Kulkarni

Alok is the Co-Founder, CEO, and Chairman of Cyara. Alok founded Cyara with a belief that the right software testing platform would enable businesses to guarantee success in serving their customers while keeping up with the rapid pace of innovation and consumer expectations. Prior to Cyara, he was Director, Solutions Engineering, at Genesys where he led the team that architected… More

Bonny Malik

Bonny Malik

Bonny is one of the Founders and a Director at Cyara with responsibilities across finance, professional services, and starting new territory operations for Cyara. Bonny began his career in accounting and finance as a Chartered Accountant with Price Waterhouse Coopers. Prior to that, he was with GlaxoSmithKline in a finance role evaluating new projects. Interests in information technology and management led Bonny… More

Luan Tran

Luan Tran

Luan is the Chief Technology Officer and one of the Founders of Cyara. He is responsible for the development of the Cyara Platform and related products and options. Luan works with customers, partners, analysts, and Cyara employees to set the product direction that is leading the automated customer experience testing market. Prior to founding Cyara, Luan was with Genesys Professional… More

James Isaacs

James Isaacs

James is the President of Cyara and is responsible for all customer-facing, operational aspects of the company on a global basis including marketing, business development, sales and pre-sales, professional services, domain consulting, customer success, education and training, support, channels, and customer satisfaction. He is based out of Cyara’s Redwood City office in the heart of Silicon Valley. James has 25+… More

Sean Coleman

Sean Coleman

Sean is the Global Executive Vice President of Sales for Cyara. A recognized expert in the customer experience space, Sean is responsible for leading the Cyara sales team, driving revenue growth, and building strong customer relationships. Prior to joining Cyara, Sean held various roles with Genesys/Alcatel-Lucent including Vice President of Cloud Strategy for APAC and Managing Director for Australia and New Zealand…. More

Bill Aston

Bill Aston

Bill is the General Manager of NALA for Cyara, and is responsible for the company’s fastest growing markets – North and Latin America. In his role, Bill is responsible for market growth and the operational team to ensure Cyara customers are successful. Bill joined Cyara after a long career in the customer care industry where he led top teams and organizations… More

Josephine Vizzari

Josephine Vizzari

Josephine (“Josie”) Vizarri is the General Manager for Australia and New Zealand. Josie has over 20 years of experience in the contact center industry and was most recently Director of Mid-Market & Cloud – ANZ for Genesys. Her broad experience includes creating a channel structure from vendor to distributor to reseller, presenting complex solutions to C-level management and helping organizations create efficiencies… More

Nick Duggan

Nick Duggan

Nick is the General Manager of EMEA for Cyara. In this role, he is responsible for establishing and growing the business throughout that region. Nick is focused on ensuring success for Cyara’s European customers and in delivering business value to help them drive quality customer experiences. Prior to joining Cyara in 2011, Nick was responsible for Business Development and GTM… More

Ian Ng

Ian Ng

Ian is the Vice President of Solutions Engineering at Cyara and is responsible for the development and execution of technical sales strategies and processes. He also leads Cyara’s team of architects to design innovative solutions that enable customers to effectively deliver a quality customer experience. Ian has held multiple roles within the organization, and prior to his current role, he… More

Paul Granger

Paul Granger

Paul is the Global Vice President of Professional Services for Cyara. Paul has over 27 years of domain expertise working with growing companies, primarily in professional services and customer care. Prior to joining Cyara, Paul held senior level positions for Mediu, LLC, LiveVox, Online Business Systems, and MCI. Paul was also responsible for growing the professional services business unit for Genesys, where he was the Director… More

Geoff Willshire

Geoff Willshire

Geoff is Vice President of New Products at Cyara and is responsible for architecting and delivering innovative Platform extensions to meet complex customer needs. Geoff’s career has been focused on developing innovative new software products for the contact center market. Geoff’s experience bridging mainstream software development and the highly tailored mission of professional services allows him to design and deliver… More

Cameron Esposito

Cameron Esposito

Cameron is the General Manager of Education and Training and is responsible for developing and overseeing a training program for Cyara customers and partners. As the former global leader of Cyara Professional Services, Cameron strives to put students in the shoes of the PS engineers by including real-life, practical experiences that come from his years in PS in every course he develops…. More

Yogendra Segar

Yogendra Segar

Yogendra Segar is the Cloud Operations Manager at Cyara and is responsible for delivering SaaS products to customers globally. He joined Cyara in July of 2013. In this role, he manages data center and carrier infrastructure to ensure high-quality delivery to Cyara customers and has a globally distributed team. He also heads up the Technical Support and IT teams. Prior… More

Bill Bryant

Bill Bryant

Bill Bryant is the Director of Global Alliances for Cyara. Bill is responsible for the ongoing development and execution of Cyara alliance programs and partner revenue-generating business initiatives. Prior to his current role, Bill led North American Sales for Wacom, the worldwide leader of intuitive and natural user interface technologies widely used in smartphones and tablets. During his tenure at… More