Cyara develops the most comprehensive customer experience software for consumer interaction on the phone, web and mobile channels. When your customers need your help, they value your immediate assistance. Cyara helps you ensure that experience, when your customers need you most, is precisely as you’ve designed it to be. Cyara’s patented technology allows you to easily mimic common (and uncommon) customer behaviors in live interactions to prove your systems function perfectly, even when during your busiest times. Cyara allows you to manage your deployment risks, keep your projects on time, reduce your quality assurance costs and, most importantly, allow you to keep pace with your customers’ expectations.
The Cyara Platform helps customers across the primary channels of customer interaction and with the important challenges for every customer care organization.
- IVR and Speech Performance Testing
- Contact Center Testing
- Outbound Contact Testing
- Web Interaction Testing (Chat & Callback)
- Voice Biometric Testing