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Cyara Receives 2015 CUSTOMER Magazine Product of the Year Award

Cyara FIVE Honored for Exceptional Innovation as an Omni-channel Testing and Monitoring Platform that Removes Development Barriers of Risk, Cost, and Time   San Francisco, CA (January 20, 2015) — Cyara announced today that TMC, a global, integrated media company, has named Cyara FIVE as a 2015 CUSTOMER Product of the Year Award winner. Cyara FIVE is the latest and most advanced version of Cyara’s onmi-channel customer experience testing and monitoring platform. Cyara FIVE enables CX professionals to take control of their customer experience environment with “software that is fun to use.” The comprehensive platform supports the logical transition of channels that Cyara customers offer consumers, now including digital interactions such as chat, email, and web callback. Significant functionality has been added in Cyara FIVE that will support Cyara customers in delivering the customer experience they have designed, including: Improved interface usability for CX... Read More

Cyara Listed on 2014 BRW Fast 100 as One of the Fastest Growing Companies in Australia

Melbourne, Australia, October 27, 2014 — Cyara announced today that it has been named to the 2014 BRW Fast 100. The prestigious list, which was launched in 1990 as an annual recognition of corporate growth based on revenue, recognizes the entrepreneurial spirit in Australia. Cyara’s corporate headquarters are in Melbourne with additional offices in San Read More

Cyara Welcomes GlobalNet Direct as Expert Partner in North America

SAN FRANCISCO, California, – October 20, 2014 – Cyara today announced that it has selected GlobalNet Direct (“GlobalNet”) as an Expert Partner in North America. This distinction recognizes that GlobalNet has incorporated Cyara’s comprehensive, automated contact center testing software into its unique Customer Experience Innovation Lifecycle. Cyara has worked with contact center implementation partners since Read More

SpeechStorm and Cyara Automate the Creation of Customer-Experience Test Cases for Improved Contact Center Agility and Quality

‘S-Connect for Cyara’ ensures IVR systems deliver the optimum customer experience BELFAST, NORTHERN IRELAND AND SAN FRANCISCO, June 24, 2014 – For customer service organizations, automated testing is essential to ensure that technology systems deliver the desired customer experience, cope with peak customer demand, and deliver customers to a skilled advisor when a human is Read More