(Sydney, Australia – December 09, 2016) – Cyara Solutions Corp., provider of the market-leading omnichannel discovery, testing and monitoring platform for delivery of flawless customer experiences, have been awarded 2016 Frost & Sullivan Australia Customer Interaction Management Platform Testing Vendor of the Year.
The announcement was made during Frost & Sullivan’s annual Australian awards banquet on December 8, 2016, in Sydney.
Now in its 11th year, the Frost & Sullivan Excellence Awards recognise companies and individuals that have demonstrated outstanding performance in the Australian market.
Nominees from each category are measured against a number of parameters, including revenue growth, market share, leadership in product innovation, and business strategy. Frost recognised Cyara for innovating and creating a new category by awarding the first ever award for Customer Interaction Management Testing Platform Vendor of the Year.
Alok Kulkarni, CEO of Cyara, says, “All of us at Cyara are honoured by this award, which recognises our efforts and successes in providing the best omnichannel customer experience testing platform. This award is the first of its kind for a new category that we have created, innovated, and dominated. We strive hard to be the most innovative provider in this market, and this award is a testament to the hard work the Cyara team have put in to ensure we provide the highest quality of services for clients.”
Cyara was founded in 2006 with a mission: gather the best expertise in the industry to reinvent customer experience. Today, Cyara has fulfilled that promise, as market-leading provider of an omnichannel discovery, testing and monitoring SaaS platform. The world’s most elite companies use Cyara’s platform to accelerate the delivery of seamless and frustration-free customer experiences across every channel. Thanks to Cyara, organisations deliver billions of flawless customer interactions every day. For more information, please visit www.cyara.com, or connect with Cyara on LinkedIn, Twitter, Facebook, and YouTube.