2019 Roundup: Top Customer-Driven Innovations from Cyara 2019 was a busy year for Cyara. Read on for the top 10 picks for the enhancements we delivered in 2019.
Disruption — the Good, the Bad and the Transformative Hear insights from a panel discussion at Xchange regarding how IT leaders have successfully led change in their organizations.
Lessons from a Continuous Testing Rockstar Forrester’s Diego Lo Giudice talks about continuous testing in Agile and why it is so important for customer experience software.
Embracing Change Cyara Xchange was a great venue for learning from industry experts about contact center cloud migration, Agile & DevOps, and test automation.
Developers and DevOps in the Contact Center Hear from industry analyst Sheila McGee Smith on hiring and staffing developers, and how that enables organizations to be more nimble.
After You’ve Gone Live with Amazon Connect CX Assurance Continues In this post, we turn our attention to monitoring your Customer Experience (CX) after you’ve gone live.