2020

News

 

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    • Press Releases

    Cyara Debuts New Customer-Focused, Value-Driving Support Services

    November 17, 2020

    Cyara Appoints New Head of Customer Experience Amidst 41% YoY Growth

    September 24, 2020

    Cyara Announces Recipients of 2020 Customer Smiles Awards for Outstanding Commitment to CX & DevOps

    September 16, 2020

    Cyara Announces “Xchange 2020 Virtual Summit,” Focused on Responding to the COVID-19 Crisis with CX Initiatives

    August 27, 2020

    Cyara Partners with Twilio to Accelerate Contact Center Cloud Migrations with Automated Quality Assurance for Twilio Flex

    August 20, 2020

    TMC Names Cyara a Winner of Two 2020 Awards: Communications Solutions Product of the Year & Contact Center Technology Award

    August 11, 2020

    Cyara CX Assurance Platform Recognized Among Automated Testing Solutions in Continuous Functional Test Automation Suites, Q2 2020 Report by Independent Research Firm

    July 14, 2020

    Cyara Automated CX Assurance Platform Reduces Time to Value for Genesys Cloud Customers

    April 30, 2020

    Cyara Receives 2019 TMC Labs Innovation Award from CUSTOMER Magazine

    April 15, 2020

    Cyara Named SIIA Business Technology Product CODiE Award Finalist for Best DevOps Tool

    April 2, 2020

    Cyara Automated CX Assurance Platform Recognized with Cloud Computing Excellence Award

    March 10, 2020

    Cyara Sees SaaS Bookings Growth of 50 Percent in First Half of FY20

    February 13, 2020

    Independent Research Firm Shows Cyara CX Assurance Platform Delivers 283 Percent ROI Within Three Years

    January 22, 2020

    Cyara Receives 2019 Customer Experience Innovation Award from CUSTOMER Magazine

    January 8, 2020

    Cyara Appoints Paul Tocatlian to Vice-President of Engineering

    January 7, 2020

    In The News

    2021 Retail Predictions From Today’s Industry Experts

    December 22, 2020 | Retail Info Systems

    The 3 silent killers in your customer experience

    December 18, 2020 | Hotel Management

    Building a Resilient Business: Three Steps for Maximizing Customer Lifetime Value

    December 14, 2020 | Smart Customer Service

    Cyara CEO: ‘Cloud and Digitization a Perfect Opportunity to Update Call Center Security’

    December 11, 2020 | Toolbox.com

    For Better Customer Service, Look into the Future

    November 30, 2020 | Destination CRM

    How DevOps and Development Can Adapt to the New Normal – Part 4

    November 19, 2020 | DEVOPSdigest

    The DevOps Tightrope: Balancing Shifting Left and Right

    November 2, 2020 | Toolbox.com

    Cyara on Customer Experience in the COVID-19 Era

    October 22, 2020 | UC Today

    Cyara Joins the DEVOPSdigest Vendor Forum

    October 15, 2020 | DEVOPSdigest

    Crash-Testing Software Like Cars: An Argument for Shifting DevOps Testing Right

    October 15, 2020 | DEVOPSdigest

    What Happened at Cyara Xchange 2020 Virtual Summit?

    September 18, 2020 | UC Today

    CX Becomes Essential as Contact Centers Become the Face of the Company

    September 18, 2020 | Destination CRM

    Cyara and Twilio Boost Cloud Contact Centre Migrations

    September 17, 2020 | UC Today

    James Isaacs Interview on TechStrong TV

    August 24, 2020 | TechStrong TV

    The Impact Of AI On Call Centres

    August 10, 2020 | Forbes

    ANZ breaks down Agile transformation of its contact centre

    August 12, 2020 | ITnews

    How COVID-19 is accelerating remote working and automation in the call center industry

    August 3, 2020 | diginomica

    4 CX Best Practices for Call Volume Surges

    April 28, 2020 | nojitter.com

    For Excellent CX, Sync Your Business and IT Teams

    March 17, 2020 | MarTechSeries

    How to Align Business and IT Teams to Deliver Great CX

    February 3, 2020 | APMdigest

    2020 ITSM Predictions

    January 6, 2020 | APMdigest