Cyara
Cyara Customer Experience Assurance Platform
Cyara News
Press Releases and News Items
Press Releases
Cyara Appoints Jeremy Braidish as Chief People Officer
December 14, 2021
Cyara Announces Recipients of 2021 CXcellence Customer Awards for Outstanding Success, Achievement and Innovation
October 15, 2021
Cyara Unveils Real-Time Voice Quality Monitoring and Diagnostics that Assures Flawless CX Delivery from At-Home and Remote Agents
October 14, 2021
Cyara Announces Boxing-Themed “Xchange Virtual Summit 2021,” Focused on The Future of CX Post-Pandemic
October 6, 2021
Cyara Receives 2021 Contact Center Technology Award from CUSTOMER Magazine
September 23, 2021
Cyara Appoints Ajay Dawar to Senior Vice President of Product Amidst 25% YoY Growth for Third Year
September 21, 2021
Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee Partnerships to Growing Network
August 31, 2021
Cyara Announces the Opening of the 2021 CXcellence Awards for Customer Success, Innovation and Achievement
July 27, 2021
Cyara Wins Globee® in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
July 8, 2021
Cyara Receives SOC 2 Type II Attestation
May 18, 2021
Cyara Ranks Among Highest-Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021
May 12, 2021
Cyara Awarded a 2021 CRM Excellence Award
May 6, 2021
Cyara Call Explorer Bridges the Gap between Manual and Automated Customer Experience Testing for Voice Calls
April 13, 2021
Cyara Receives 2021 CUSTOMER Magazine Product of the Year
March 25, 2021
In The News
Cyara: Succeeding with CX Digital Transformation
December 21, 2021 | CX Today
12 CX predictions for 2022
December 22, 2021 | CMO
Cyara’s 2022 Predictions
December 15, 2021 | Enterprise IT World
Communication and collaboration key to remote working success
December 15, 2021 | Intelligent CIO
Communication and collaboration key to remote working success
December 15, 2021 | Intelligent CXO
Cyara Appoints Jeremy Braidish As Chief People Officer
December 14, 2021 | HRTech Series
Building An Enterprise From The Ground Up: Part One
December 13, 2021 | Forbes
What’s in Store for Holiday Retail CX?
November 29, 2021 | Contact Center Pipeline
Cyara founder Alok Kulkarni reveals family background that led to tech start-up success
November 19, 2021 | The Australian
Time to Ditch the Rose-Colored Digital Business Glasses
November 16, 2021 | Digital CxO
Digital projects to improve CX running five months behind schedule on average
November 8, 2021 | 360 Magazine
Report: Only 7% of IT decision-makers say they’re equipped for digital transformation
November 6, 2021 | VentureBeat
13 Ways E-Commerce Companies Should Prepare For High-Traffic Seasons
November 2, 2021 | Forbes
New Cyara LiveVQ enables Amazon Connect contact centres to resolve voice quality issues faster, increasing agent productivity
October 25, 2021 | iTwire
Cyara recognises Optus as top ANZ/APAC partner at 2021 CXcellence Awards
October 25, 2021 | iTwire
The Rise of Contact Center as a Service
October 21, 2021 | CXOtoday
Australia shines as ARN unveils record-breaking number of finalists for enhanced Innovation Awards
October 6, 2021 | ARN
How brands can empower customers, protect contact centres and pass the pandemic stress test
October 5, 2021 | CX Central
How Airlines & Hotels Can Maintain Customer Satisfaction During COVID
September 23, 2021 | Hospitality Technology
Having an IT degree doesn’t guarantee a job
September 22, 2021 | ACS Information Age
When the talent market gets tough, the acquisition experts get going
September 13, 2021 | People Matters
Part 4: IT execs share the best pieces of advice Dad gave them and its impact in honour of Father’s Day 2021
September 3, 2021 | iTwire
How DevOps Can Address CX Challenges
August 26, 2021 | DevOps.com
Communicating And Collaborating With Dispersed, Remote Teams
August 24, 2021 | Forbes
DevOps for CX Cleans Up Continuous Delivery Processes
August 23, 2021 | DEVOPSdigest
Proactive Monitoring Elevates Customer Experience
August 11, 2021 | Enterprise IT World
Proactive monitoring elevates customer experience for Vodafone
August 10, 2021 | Intelligent CIO
The contact centre of the future will revolutionise customer experience
August 10, 2021 | Marketing Magazine
Airlines and government information hotlines fail to meet the needs of up to one in three callers
July 31, 2021 | CX Focus
How CXOs Can Help Employees Explore Their Roles Post-Automation
July 26, 2021 | Forbes
Migrating Your Contact Centers to the Cloud? Follow These 5 Best Practices
July 22, 2021 | Toolbox.com
14 Tech Leaders Share Essential Quality-Assurance Steps For Large-Scale Deployments
July 15, 2021 | Forbes
The Top Customer Service Trends: Digital Channels Overtake Service Options
July 7, 2021 | Destination CRM
Why P***ed Off Customers Can Be a Brand’s Biggest Fan
June 24, 2021 | B&T
3 Effective Ways to Measure the ROI for Customer Experience Initiatives
June 24, 2021 | Toolbox.com
Three silent customer experience killers
June 22, 2021 | RetailBiz
Amazon Prime Day 2021 Sales: Top Marketing Insights
June 21, 2021 | AiThority
Martech Interview with the CMO, Cyara – Linda Chen
June 15, 2021 | MTC/MarTechCube
Angry Customers Are A Good Thing: How To Convert Complaining Customers To Company Fans
June 15, 2021 | Forbes
How the Pandemic Has Accelerated Australia’s Contact Centre Revolution
May 25, 2021 | Enterprise IT World
Digital, consumer data dominate this year’s Federal Budget
May 12, 2021 | CMO
Australian IT industry responds to 2021 Federal Budget
May 11, 2021 | iTwire
AiThority Interview with Dennis Reno, SVP and Head of CX at Cyara
April 24, 2021 | AiThority
Cyara Call Explorer Adds New Features to Enhance Productivity
April 15, 2021 | Enterprise IT World
Hotels Face Hidden Customer Service Security Risk
March 25, 2021 | Hotel Management
How to Calculate the Impact of Automated Customer Experience Testing
March 24, 2021 | DEVOPSdigest
Covid-19 Drives Contact Center Digitalization And Automation
February 9, 2021 | Forbes
11 Of The Top IT Investments Businesses Will Make In 2021
February 8, 2021 | Forbes
Customer Experience: How Angry Customers Can Actually Help Your Business
February 5, 2021 | Total Retail
What’s in Store for CRM in 2021?
January 20, 2021 | Destination CRM
50 Industry Specialists Make Predictions on the Role of Emerging Technologies in 2021
January 11, 2021 | AiThority
5 Key Steps for Improving Customer Experience for the Holiday Season
January 3, 2021 | HotelExecutive
Contact Press/Media
Please email pr@cyara.com.
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