Cyara
Cyara Customer Experience Assurance Platform
Cyara News
Press Releases and News Items
Press Releases
TMC Selects Cyara as 2022 TMC Labs Innovation Award Winner
December 7, 2022
Cyara Accelerates Growth with Senior Global Appointments
November 15, 2022
Cyara Wins Three TMC Awards for Customer Experience, Contact Center and Teleworking Technology
November 14, 2022
Cyara awarded a place on Crown Commercial Service’s G-Cloud 13
November 10, 2022
Cyara Accelerates Expansion Across APAC with Channel Chief
October 21, 2022
Cyara Wins Globee® in the 15th Annual 2022 Women World Awards®
October 5, 2022
Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market
September 14, 2022
Cyara Awarded a 2022 CRM Excellence Award
June 22, 2022
Cyara Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Awards
June 21, 2022
Cyara Awarded 2022 TMCnet Remote Work Pioneer Award
April 12, 2022
Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with Acquisition of Botium
April 5, 2022
Cyara Achieves 35% YoY Growth, Expands Partnership Network Following $350 Million Private Equity Investment
March 15, 2022
Carahsoft Partners with Cyara to Provide Award-Winning Customer Experience Assurance Platform to the Public Sector
February 17, 2022
Cyara Accelerator Now Available on Genesys AppFoundry
February 8, 2022
In The News
Don’t let your CCaaS cloud migration cast a shadow over customer experience
December 23, 2022 | CFOtech Asia
The 10 biggest Aussie startup raises of 2022, from BNPL titans to NFT gaming leaders – SmartCompany
December 15, 2022 | Inferse.com
The Secret to Mitigating Bias in Your Chatbots and Conversational IVR Systems
December 13, 2022 | CIO
Businesses need to be CX smarter in 2023
December 9, 2022 | Digital Journal
Why chatbot says ‘test and security concerns’ are on the rise
December 9, 2022 | Digital Journal
One way to turn the tide of employee retention
December 8, 2022 | People Matters
AI Career Notes: December 2022 Edition
December 7, 2022 | EnterpriseAI
As Contact Centers Become More Complex, Testing Grows in Importance
December 1, 2022 | Destination CRM
When (And How) To Introduce AI Into Your Contact Center
November 23, 2022 | Forbes
Cyara helps brands get customer experience right
November 15, 2022 | Biztech Asia
How Embracing DevOps Will Revolutionize Your Contact Center
November 15, 2022 | CIO
Cloud and Conversational AI: The Twin Pillars of Success for Today’s Contact Centers
November 7, 2022 | CIO
4 Important Technology Investments for Every Contact Center
November 4, 2022 | CIO
Let’s Talk: What are some innovative and low-cost marketing strategies?
November 2, 2022 | Dynamic Business
15 Ways E-Commerce Companies Can Prepare For The Holiday Rush
October 27, 2022 | Forbes
ACS welcomes budget, says it will boost diversity in IT industry
October 26, 2022 | iTwire
How to Perfect Your Company’s Conversational AI
October 26, 2022 | CMSWire
Why strengthening B2B CX is key to your company’s success
October 25, 2022 | CX Focus
4 Steps to Streamline Your Contact Centre Spend
October 21, 2022 | CIO
Creating smart digital customer experience journeys
October 19, 2022 | Raconteur
Balancing the Grind with Alok Kulkarni, CEO & Co-Founder of Cyara
September 26, 2022 | Balance the Grind
The time for TX is now: Top tips for financial leaders
September 28, 2022 | Global Banking and Finance Review
As Recession Looms: Contact Center Automation is Critical
September 20, 2022 | GetVoIP
Let’s Talk: Pro tips for becoming an effective communicator for your business
September 21, 2022 | Dynamic Business
Let’s Talk: Our experts reveal the skills and habits of highly effective entrepreneurs
September 14, 2022 | Dynamic Business
The big CX decisions to make amid a recession
September 14, 2022 | 360 Magazine
Three Ways to Assure Business Continuity
September 12, 2022 | Contact Center Pipeline
Flawless Customer Experiences with Cyara
August 22, 2022 | Website Planet
Quality Matters: How to Continuously Test Your Chatbot
August 22, 2022 | CMSWire
Cyara updates its new chatbot testing tool
July 29, 2022 | Technology Decisions
The Critical Role of Incident Management in Contact Centres
July 14, 2022 | Call Centre Helper Magazine
Cyara Resolves Common Chatbot Failures with New Testing Capabilities
July 19, 2022 | CustomerThink
The Importance of CX Observability for DevOps Teams: A $1 Billion Missed Opportunity
June 22, 2022 | APMdigest
Most Companies Overlook These Valuable Insights For Innovation And Product Development
June 17, 2022 | Forbes
Cyara president makes the case for its CX test automation maturity model
June 13, 2022 | 360 Magazine
Cyara Releases Industry-first Customer Experience Test Automation Maturity Model
May 27, 2022 | Enterprise IT World
Editor’s Question: How can enterprises tackle the skills shortage?
May 26, 2022 | Intelligent CIO
Cyara Receives Three Stevies In 2022 American Business Awards And Asia-pacific Awards
May 20, 2022 | SalesTechStar
Execs In The Know: The Cloud is Calling, Is Your Contact Center Ready to Answer?
April 29, 2022 | CX Insight
The Importance of Customer Experience Observability
April 13, 2022 | DevOps.com
Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with Acquisition of Botium
April 7, 2022 | CustomerThink
Cyara Acquires Botium
April 6, 2022 | Speech Technology Magazine
Cyara adds Chatbot testing piece to CX platform
April 6, 2022 | Enterprise Times
Cyara Acquires Botium
April 6, 2022 | CX Today
Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with Acquisition of Botium
April 6, 2022 | Business in the News
No Jitter Roll: Crestron Unveils Room Control Software; Cyara Gains Chatbot Testing Firm
April 6, 2022 | nojitter.com
Aussie firm buys Austrian AI chatbot startup to fuel European expansion
April 5, 2022 | Tech.eu
Ein australisches Unternehmen kauft ein österreichisches KI-Chatbot-Startup, um die europäische Expansion voranzutreiben
April 5, 2022 | Nerds Wire
Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with Acquisition of Botium
April 5, 2022 | Directors Club
CX Firm Cyara Buys Chatbot Testing Specialist Botium
April 5, 2022 | MrWeb
‘Flash Boys’ exchange IEX launches crypto play with new investor Sam Bankman-Fried’s FTX.US
April 5, 2022 | Fortune
CYARA ACQUIRES BOTIUM
April 4, 2022 | CCV
Startups call for government support ahead of budget
March 29, 2022 | ACS Information Age
Budget 2022: From cash support to sustainability, here’s a pre-budget wish list from the top executives
March 28, 2022 | Dynamic Business
Startup execs and VCs on what they want from the federal Budget
March 28, 2022 | iTech News
EC 2022: Cyara Overviews End-to-End Automated CX Assurance Platform with Monitoring and Testing
March 25, 2022 | rAVe PUBS
The secrets of a CEO
March 21, 2022 | Intelligent CXO
Cyara Achieves 35% YoY Growth, Expands in APAC
March 17, 2022 | Enterprise IT World
Balancing Employee Experience and Innovation Will Drive Hotels to Adopt Automated Testing
March 14, 2022 | HotelExecutive
Why Real-Time Quality Insights Are Critical To Any Business’s Communications
March 11, 2022 | Forbes
International Women’s Day 2022 – #BreakTheBias – comments from Australian and global tech leaders
March 10, 2022 | iTwire
The Top Customer Experience Management Tools for 2022
March 8, 2022 | CX Today
Still a man’s world? How HR is fighting for women’s equality
March 8, 2022 | People Matters
Cyara: Automated CX Assurance Platform Provider
March 4, 2022 | Balance the Grind
Automate Omnichannel Testing to Accelerate CX Transformation
February 24, 2022 | CX Today
How Contact Center Teams Can Deliver Superior Customer Experience Irrespective of Agent Location
February 24, 2022 | Toolbox.com
CarahSoft, Cyara to Offer Public Sector CX Solutions
February 18, 2022 | Workforce Management
Carahsoft, Cyara Partner to Provide CX Assurance Platform to Public Sector
February 17, 2022 | Channel Vision Magazine
Carahsoft Partners with Cyara to Provide Customer Experience Assurance Platform to the Public Sector
February 17, 2022 | APMdigest
Carahsoft, Cyara Partner to Provide CX Assurance Platform to Public
February 17, 2022 | Remote Work Solutions
DevOps for Customer Experience
February 14, 2022 | DevOps.com
Money Moves: January 2022
February 13, 2022 | SDxCentral
Building An Enterprise From The Ground Up: Part Two
February 10, 2022 | Forbes
4 best practices for strategically maximizing the ROI of cloud migrations
February 4, 2022 | VentureBeat
Private Equity Daily: Will the Fed End Private Equity’s Debt Boom? | Lincoln Launches Fund Advisory Unit
February 1, 2022 | The Wall Street Journal
The 9 Largest US Tech Startup Funding Rounds of January 2022
February 2, 2022 | AlleyWatch
Cyara raises $350 million in Series B funding led by K1
February 1, 2022 | Enterprise Times
K1 funds Cyara
January 31, 2022 | PE Hub
Redwood City-based Cyara scores $350M to help scale its customer experience software
January 31, 2022 | San Francisco Business Times
Cyara looks to improve customer interactions by automating CX testing
January 31, 2022 | VentureBeat
Redwood City-based Cyara scores $350M to help scale its customer experience software
January 31, 2022 | Silicon Valley Business Journal
GovExec Daily: Government Customer Service Needs to Improve
January 28, 2022 | Government Executive
Establishing Strategies for the Future of Digital Transformation Success
January 26, 2022 | APMdigest
Cyara Launches Toll-Free Number Validation Capabilities
January 24, 2022 | Enterprise IT World
How to adapt CX metrics amid the shift to digital-first experiences
January 18, 2022 | 360 Magazine
4 Reasons Why It’s Critical to Resolve Agent Voice Quality & Connectivity Issues in Real-Time
January 16, 2022 | HotelExecutive
Automated testing in 2022
January 14, 2022 | App Developer Magazine
How Contact Centers for Supply Chain Solution Providers Accomplish Omnichannel Success
January 8, 2022 | Supply & Demand Chain Executive
C-suite career advice: Luan Tran, Cyara
January 11, 2022 | IDG Connect
How To Achieve Total Experience in Your Enterprise’s Digital Transformation
December 28, 2021 | Toolbox.com
Contact Press/Media
Please email pr@cyara.com.
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