Press Release

Cyara is a winner in the 12th Annual 2024 Globee® Awards for Leadership, highlighting our commitment to excellence in customer experience assurance.

Rishi Rana has been promoted to Chief Executive Officer (CEO). Alok Kulkarni will become Non-Exec Chairman of the Board of Directors.

Cyara’s Botium is honored to receive a prestigious Netty Award in the Tech “Best Use of AI in Natural Language Processing” category in 2024.

Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider is excited to announce the appointment of Raj Gupta as the company’s new Chief Technology Officer (CTO), effective September 1st 2024.  

Cyara announced that TMC named ResolveAX as a 2024 TMCnet Teleworking Solutions Excellence Award winner, presented by TMCnet. 

TMChas named Cyara Botium as a 2024 Conversational AI Excellence Award winner, presented by TMC’s CUSTOMER magazine. 

The International Business Awards® awarded Cyara a Silver Stevie® Award in the Customer Service Solution category for its CX Transformation Platform.

Inc. announced that Cyara ranks No. 3,817 on the 2024 Inc. 5000

Cyara’s AI-Led CX Transformation Platform is recognized for exceptional innovation by TMC with a 2024 Communications Solutions Product of the Year Award

Cyara is a winner in the 2024 Golden Bridge Awards® in Test, Measurement and Monitoring Innovation for its bot optimization platform, Botium.

Cyara’s CX Transformation Platform honored for improving customer service technology and improving the customer experience

TMC named the AI-powered CX Transformation Platform as a 2024 CRM Excellence Award winner.