Employee Profile
Kristen Dome

Project Manager, United States

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Employee Profile-Kristen Dome

Being able to work with such a diverse group of people from all over the world has been wonderful. You learn something new every day!

What drew you to a career at Cyara originally and how has the company changed since?

I was drawn to Cyara originally because it has the best reviews on sites such as LinkedIn and Glassdoor. It looked like a place that had the greatest culture and truly cared about their employees. I’m glad to say that has not changed since I joined!

What does a typical day look like for you and what are you currently working on?

I am currently working a number of projects. Upgrades, load tests, migrations… the whole gambit. My typical day starts with coffee while I review emails from the previous evening, and then follow up on project statuses and action items that are due or coming due. Various status meetings with clients are throughout the day, and in between meetings I usually follow up on recent emails or slack messages.

Tell us about your work life harmony at Cyara.

My work life harmony is great. I love that my commute is just walking up the stairs to the office, as opposed to spending hours each day in traffic. I am also able to set aside time during the day for a quick workout to help me remain focused.

Describe your current role at Cyara.

My current role is project manager, serving as a partner with our clients in our various projects and engagements with them. I ensure that the projects are running smoothly, and that deliverables and deadlines are being met.

How would you describe the culture at Cyara?

The culture is great. You can always count on your teammates to be there if anyone needs help, and this extends even to teams that you may not work with every day.

What has been the most empowering moment in your Cyara career journey?

Every time we have a project retrospective or closure with a client and they share how we’ve helped them, whether it being able to uncover an issue they wouldn’t have found otherwise, or helping them upgrade to the latest and greatest to resolve a vulnerability in their system.

What are you passionate about in your role?

I am passionate about ensuring that each project is given the attention as if it were my only project. Ensuring we are meeting deliverables and making the clients happy is paramount.

How does Cyara help support your sense of purpose in your career?

My Cyara teammates are great in supporting my role and ensuring that I have what I need to succeed, and ensure the clients are getting the results they are looking for.

What have you gained from working at Cyara from a career perspective?

It’s helped me expand my knowledge in a field that I didn’t know much about previously. Learning about IVRs and phone systems was never something I thought I would know anything about, or even thought twice about. There is a lot more to them than I thought.

If you could describe Cyara as an employer in 3 words, what words would you use?

Culture, cutting-edge, leadership.

How has Cyara’s global approach to diversity helped you in your career so far?

Being able to work with such a diverse group of people from all over the world has been wonderful. You learn something new every day!

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