Migrating from one contact center platform to another is a big project. One that can be slow and fraught with risks. How can you accelerate the timeline and mitigate those risks?
The Cyara Accelerator for Cloud Migration is here to help. The Cyara Accelerator is an extension of the Cyara CX Assurance Platform, and provides capabilities across the development lifecycle, including CX design, IVR discovery, functional and regression testing, voice quality testing, load testing, and production monitoring. The Cyara Accelerator works with any cloud contact center, including Amazon Connect, Genesys, NICE inContact, and Twilio.
The Cyara Accelerator for Cloud Migration both accelerates and assures migrations throughout the development lifecycle, enabling organizations to:
- Reduce defects and unplanned work
- Provide flawless, defect free customer journeys
- Enable Agile and DevOps methodologies