CX Assurance Maturity Scorecard
Score each category from 1-5 to determine your CX assurance maturity.
See how your CX measures up
Wherever you are in your CX maturity journey, Cyara is here to help you take a confident next step with automated testing, monitoring, and AI guardrails.
Check your progress in several categories, including:
- Leadership and vision
- Testing and validation
- Customer journey visibility and monitoring
- Operational resilience and issue resolution
- Agentic AI adoption
- Data and analytics
Cyara can help you level up your CX Assurance across all categories.
Get your scorecard now!
Get the Scorecard
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See what our customers are saying
Excellent and reliable IVR testing
What truly sets Cyara apart is their support team. They’re responsive, knowledgeable, and went the extra mile to ensure we were using best practices when setting up our testing scenarios. We now run campaigns daily, with some tests repeating hourly. Cyara has helped us maintain a high level of quality and confidence in our systems.
Mohammad S.
Dir. IT Telecommunications | Enterprise
Game Changer for Automated CX
Cyara is the gold standard for automated customer experience (CX) assurance. What stands out most is its ability to simulate real-world customer interactions across voice and digital channels with astonishing accuracy.
Surajit N.
QA Consultant | Enterprise
Cyara: An Excellent and Stable Testing Platform
The scripting is relatively simple and very simple to use.
Verified User in Insurance
Enterprise
Works with any technology platform
