Solutions for Health Insurers
Deliver High-Quality Customer Care to Your Members, Now and Year-Round
For health insurance providers, certain times of year bring higher call volumes and increased demands on your agents and staff, as well as added strain on your network and technology. But the need for excellent customer service is always at its peak.
Don’t leave interaction quality to chance – let us help. Ensure your members always have access the plan information, answers, and support they need with our simple, automated CX monitoring solution.
Brands that Trust Cyara
Ensure Your Systems Can Meet High Volumes in Time for Open Enrollment Season
Load-test customer journeys across voice and digital channels so you’re ready for open enrollment season. Cyara automates functional & regressing testing, decreases testing time & allows you to use resources more efficiently, reducing costs.
Learn All the Ways the Cyara Automated CX Assurance Platform Can Help You
Cyara Health Insurance Executive Brief
Read the Cyara Health Insurance Executive Brief for an overview of how to proactively monitor and improve customer experience in your contact center.
Blue Shield of California Customer Story
Learn how Blue Shield of California monitors CX 24×7 using Cyara to identify issues early, often before members and providers experience them.