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Pulse Call Recording Validation

Pulse Mobile App

CX Incident Management in the Palm of Your Hand

Rapidly identify and resolve incidents associated with your omnichannel CX systems

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With the new Cyara Pulse Mobile App, CX business and operations teams can monitor their customer experience (CX) systems across all channels, quickly identify CX problems, and accelerate issue resolution. This new app is highly customizable, ensuring that users, from IT operations managers to business executives, can tailor their mobile dashboards to deliver the information they need for flawless CX. The Pulse Mobile App provides

  • Customizable dashboards — users can tailor the view to what’s most important to them, whether it’s by business unit, customer type, or channel
  • Immediate and automated troubleshooting — users can filter journeys by failed, satisfactory and successful, so they can focus on priority issues.
  • Simplified collaboration — users can easily share data from the App through any collaboration app including Slack, Skype, email or messaging.

See the Pulse Mobile App in Action

Take our interactive tour to see how the Pulse Mobile App can help you improve your CX.

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Pulse Mobile App Video

Watch this short video and learn about the Pulse Mobile App.

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Blue Shield of California Case Study

Learn how Blue Shield of California improved incident management with the Pulse Mobile App

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Learn More about Cyara Pulse

Visit the Pulse product page to learn more about how the Cyara Pulse solution helps you effectively monitor your CX from your customer’s perspective.

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