Internationally known Cx advocate to help accelerate Cyara’s global growth
SAN FRANCISCO, CA – March 30, 2015 — Cyara announced today that it has hired Sean Coleman as Executive Vice President, Global Sales. This is a new position for Cyara and represents the Company’s strong growth globally, particularly with customers in Europe and North America.
“Sean is a recognized leader in the customer experience space. It is a real honor that he has decided to join the Cyara team,” Alok Kulkarni, Cyara CEO, said in announcing this addition. “Sean’s role with his global focus will help Cyara continue to grow a world-class management team. He also brings proven leadership to accelerate revenue and inspire customer relationships. Many of us at Cyara have worked with or for Sean in the past, and he is a proven asset for our team,” Kulkarni added.
Coleman, who lives in Australia, held various roles with Genesys/Alcatel-Lucent (www.genesys.com) since 1999 including, most recently, Vice President of Cloud Strategy for APAC and previously as Managing Director for Australia and New Zealand. As MD, he led Genesys to double-digit sales growth and recognition as contact center vendor of the year in ANZ, which includes some of the largest and most complex contact center installations in the world. Recognized for his expertise, he has been a frequent speaker at industry events and widely interviewed in business and trade publications.
“I am very excited to be joining Cyara at this stage, particularly with their shared passion for customer experience,” Coleman said. “Since Cyara’s start as an Australian company, they have experienced very high growth internationally, particularly in North America and Europe. They have done a fantastic job to this point expanding their product capabilities and brand recognition, and I am looking forward to the challenge of taking them to even greater heights in their global growth. With their impressive list of blue-chip customers in Australia, Europe and North America and the Cyara product set, which is unmatched by any other vendor out there, there is plenty of opportunity for growth,” he added.
Cyara is the world’s fastest growing provider of an omni-channel customer experience testing and monitoring platform. Cyara enables its customers to innovate rapidly while dramatically reducing the cost of development and testing and the risk of exposing their customers to poor customer experiences. Every day, millions of flawless customer interactions are delivered by some of the most recognizable brands in the world utilizing the Cyara Platform.