Chief Marketing and Strategy Officer Linda Chen Named Silver Winner in “Female Executive of the Year – Technology (All)” Category
Redwood City, Calif. – October 5, 2022 – Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, today announced that The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Linda Chen, Chief Marketing and Strategy Officer of Cyara, a Silver winner in “Female Executive of the Year – Technology (All)” category in the 15th Annual 2022 Women World Awards®.
Linda has been instrumental in advancing Cyara’s unprecedented growth over the last five years. Her leadership directly contributed to the company’s average growth of 39% year on year in terms of SaaS bookings and nearly doubled the customer roster during that time frame. In addition to guiding Cyara to a 93% customer retention rate and a Net Promoter Score of 70, Linda helped secure a growth investment of over $350M USD.
“I am beyond thrilled to be recognized by Globee and included among so many first-rate female leaders and innovators,” said Chen. “It has been incredibly rewarding to help lead such a diverse team of innovative and passionate thinkers at Cyara as we help our customers optimize their customer journeys. We have all accomplished so much together, but the best is yet to come.”
With over 25 years of general management and marketing leadership experience across a variety of top-tier multinational branded and B2B enterprise software-as-a-service (SaaS) companies, Linda has blended experience working as a cross-functional leader in both large and small organizations. Prior to Cyara, she was the EVP of Marketing and Strategy at Equilar where she led products, marketing, operations, pre-sales/sales, and client success. She was also VP & GM at Deem, Inc. and spent more than 10 years at Intuit, where she led go-to-market for the company’s Small Business mobile and SaaS solutions, QuickBooks, and Quicken. Earlier in her career, she drove global marketing for Crest toothbrushes at Procter & Gamble and graduated from the Technical Leadership Program at GE. Linda has a MBA from University of Michigan and a Bachelors degree in Chemical Engineering from University of California Berkeley.
The Women World Awards recognizes women in business and professions from all over the world. The coveted annual Women World Awards program encompasses the world’s best in leadership, innovation, organizational performance, new products and services, and key milestones from every major industry in the world. This annual awards program celebrates the individuals and teams who set industry benchmarks for excellence. All organizations private or public, corporations, nonprofits, associations, vendors, and government organizations worldwide are eligible to enter.
Cyara is the world’s leading Automated Customer Experience (CX) Assurance platform, headquartered in Silicon Valley. Cyara’s cloud-based omnichannel assurance solutions for voice quality and chatbot testing accelerate the delivery of flawless customer journeys for enterprises while reducing the risk of customer-facing defects. Every day, major global brands trust the Cyara Platform to deliver customer smiles at scale. For more information, please visit cyara.com.
About the Globee Awards
Globee Awards are conferred in nine programs and competitions: the American Best in Business Awards, Business Excellence Awards, CEO World Awards®, Cyber Security Global Excellence Awards®, Disruptor Company Awards, Golden Bridge Awards®, Information Technology World Awards®, Sales, Marketing, Service, & Operations Excellence Awards, and Women World Awards®. Learn more about the Globee Awards at https://globeeawards.com
10Fold Communications for Cyara