Xchange 2021 Session Replay: LiveVQ - Real-Time Monitoring of Voice Quality for Remote Agents — Cyara

Xchange 2021 Session Replay: LiveVQ – Real-Time Monitoring of Voice Quality for Remote Agents

The growing popularity of remote work, accelerated by the pandemic shift to work-from-home and the contact center industry trend of migrating to cloud-based operations has resulted in a loss of control over voice quality issues that negatively impact performance and CX.

We’re on a mission to resolve this challenge with a cutting-edge solution that improves remote agent productivity through real-time voice quality monitoring. Join us for a look at how Cyara can help you monitor, diagnose and quickly resolve voice quality and connectivity issues that impact agent productivity with Cyara LiveVQ!