Resources
Insights, ideas, and inspiration on customer experience.
Study: Customers Aren’t Mad, They’re Just Disappointed
Negative chatbot experiences are hurting brands’ reputations and bottom lines, but hope is not lost. Positive chatbot experiences count for a lot, too. To learn more, download this pcommissioned study conducted by Forrester Consulting on behalf of Cyara.
White Paper: Telephony Platform Migration Assurance
Learn recommendations and best practices, and how the Cyara Automated CX Assurance Platform can help mitigate risk in your telephony platform migration.
Webinar: How to Improve Your Chatbot with Test Automation
Join Christoph Börner, Senior Director Digital, Cyara in this webinar where you will learn how to get started with automated chatbot testing; why it’s important to maintain quality assurance throughout the chatbot lifecycle; what tools, techniques, and metrics to include in your testing strategy; and how to improve the quality of your NLP model by testing.
Xchange 2021 Summit On-Demand Session Replays
Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation from Cyara's boxing-themed Xchange 2021 conference, complete with keynote from Sugar Ray Leonard.
Xchange 2021 Virtual Roadshow Session Replays On-Demand
Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation.
Xchange 2020 Session Replays On-Demand
Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation from Cyara's Xchange 2020 conference.
Xchange 2019 Summit On-Demand Session Replays
Here’s a roundup of session replays from the Cyara Xchange 2019 Summit Customer Experience conference held in San Francisco.
Xchange 2018 On-Demand Session Replays
Here’s a roundup of session replays from the Cyara Xchange 2018 Summit Customer Experience conference held in San Francisco.