Frequently Asked Questions

Who is eligible to register for training at Cyara Academy?

Anyone can register to undertake training at the Cyara Academy. Typically we’d expect current or prospective Cyara customers and partners, however anyone the testing industry that is looking for experience and potential Certification is welcome to register.

What is the registration process?

  • Group (Instructor-Led): If you are interested in one or more courses, either contact your local Cyara Account Executive or the Academy directly via training@cyara.com
  • Individual (On-Demand): You can register for an account on the Cyara Learning Management system, then you have the option to choose free or paid courses and certifications.

What is the cost of a course?

Course costs will vary based on the duration of each course. Prices also vary between regions.

  • Group (Instructor-Led): For current pricing, contact your local Cyara Account Executive or the Academy directly via training@cyara.com
  • Individual (On-Demand): You can see the prices for each course and certification on the Cyara Learning Management system.

How can I pay for a course?

  • Group (Instructor-Led): These courses can only be paid for by Purchase Order. For details, contact your local Cyara Account Executive or contact the Academy directly via training@cyara.com
  • Individual (On-Demand): These courses, available via the Cyara Learning Management system, can be paid for via credit card or a PayPal account.

Do you send out course enrollment confirmations?

Once payment is received, an email will be sent to confirm your enrollment of the course(s).

What are the typical Group (Instructor-Led) class hours?

Each class day typically starts around 9:00am and finishes around 4:30pm.

What do I need to bring to a Group (Instructor-Led) class?

For classes run at Cyara Academy locations, we will provide all the necessary infrastructure and course material. Personal laptops may be brought into a classroom. If a course is to be run at a customer site, the customer will provide the necessary infrastructure for each of their students.

Will I have internet access and/or phone access in my Group (Instructor-Led) class?

For classes run at Cyara Academy locations, internet access will be provided.

Are there any course prerequisites?

There are prerequisites for some courses. Please refer to each course for information about these.

What do I do if I need to cancel my enrollment in a Group (Instructor-Led) class?

A full refund will be credited if an enrollment is cancelled at least 10 business days prior to the start of the course. Companies or individuals will be charged for the full amount if cancellation is initiated within 10 business days of the start of the course. To cancel a course enrollment, contact your local Account Executive or contact the Academy directly via training@cyara.com