Group (Instructor-Led) Training

Group (Instructor-Led) Training

Group (Instructor-Led) Training

Our industry-leading instructors can deliver training:

  • At our training facility in Melbourne, Australia, or other facilities around the world
  • On our customer premises — a cost-effective option for larger groups
  • Through a Virtual Classroom — a cost-effective option for remote or dispersed groups

Your group can choose your courses from the list or see the suggested course paths by solution below.

Courses Available

PLATFORM FOUNDATION

An introduction to the Cyara Web Portal including practical experience in creating, validating, tuning and...

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DESIGN DRIVEN ASSURANCE

Learn how to use Cyara Velocity to create your own CX models and automatically generate...

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IVR PERFORMANCE TESTING

Learn how to use Cyara Cruncher for functional/application testing.

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CX MONITORING

Learn how to use Cyara Pulse for contact center monitoring.

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AGENT EMULATION

Learn the configuration and use of the Cyara Virtual Agent module in Computer Telephony Integration...

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SUGGESTED COURSE
PATHS BY SOLUTION

Choose a series of courses based on the Cyara solution you'd like to learn about.

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Resources