Individual (On-Demand) Training

Individual (On-Demand) Training

Individual (On-Demand) Training

Cyara’s On-Demand (eLearning) course program allows you to access our ever-increasing online content via the Cyara Learning Management System (LMS) when it suits you.

See what’s available below.

Course Details

PLATFORM
FOUNDATION

An introduction to the Cyara Web Portal including practical experience in creating, validating, tuning and...

Learn More

DESIGN-DRIVEN
ASSURANCE

Learn how to use Cyara Velocity to create your own CX models and automatically generate...

Learn More

CX
MONITORING

Learn how to use Cyara Pulse for contact center monitoring.

Learn More

EXECUTIVE
DASHBOARD

Learn how to design your own monitoring Dashboard through the creation and configuration of Service...

Learn More

IVR PERFORMANCE TESTING

Learn how to use Cyara Cruncher for functional/application testing.

Learn More

AGENT EMULATION

Learn the configuration and use of the Cyara Virtual Agent module in Computer Telephony Integration...

Learn More

CONTACT CENTER
FUNDAMENTALS

A brief overview of contact centers, including defining the terminology that is commonly used to...

Learn More

Resources