Xchange 2020

This September, the Xchange 2020 conference is coming to you in a content-packed, virtual event unlike anything you’ve attended before. Our rich agenda will include panels, case studies, best practices, roadmaps, and thought leadership. And throughout the conference, you’ll have ample opportunity to connect with some of the most forward-thinking CX leaders from across the globe.

Cyara Xchange 2020 Virtual Summit will focus on how businesses have quickly pivoted their focus on customer experience initiatives amidst the pandemic. You’ll hear about topics such as CX innovation, home agents, effective testing strategies, Agile and DevOps transformations, and how to monitor and measure your CX.

Featuring CX Innovators

Alok Kulkarni

Alok Kulkarni CEO and Co-Founder

Melanie Parker

Melanie Parker Sr. Manager, Telecommunications

Mike Monegan

Mike Monegan VP Product Management

Crystal Humphrey

Crystal Humphrey Senior Systems Engineer – Voice/Data Network


Morning Afternoon
Day 1: Tuesday, September 15 Morning: Introductions and Keynotes Afternoon: Keynotes and Breakouts
Day 2: Wednesday, September 16 All Day: Keynotes and Breakouts
Day 3: Thursday, September 17 Morning: Keynotes and Breakouts Afternoon: Optional Training

Xchange 2020 takes place over two days from 8:00am – 11:00am.
Become an insider! Register now to be the first to receive agenda details.

Registration is Live – Reserve Your Spot Today!

Register Now

Call for Speakers

Let’s do this! Join our line up as a speaker or panelist for our very first virtual summit – and get ready for your close up! Over 50 presenters have participated at one of our Xchange events. We invite you to share your latest innovation around topics such as Agile and DevOps, chatbots, cloud migration, CX assurance, and of course we are looking for tales about dealing with Covid-19. Read more about the variety of sessions by clicking the button below.

At Xchange 2019 an impressive roster of industry leaders shared expert insights on leading trends and CX assurance.

Learn More

We Thank Our Xchange 2019 Sponsors

Interested in sponsoring Xchange 2020? Get in touch with us: linda.lyddon@cyara.com