Xchange 2020

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Xchange 2020: Taking It to the Windy City

In September 2020, we’ll be taking our Xchange conference to Chicago, IL. Cyara Xchange 2020 is designed to help you succeed in the experience economy by harnessing the power of DevOps and automation and applying them to your CX development initiatives. You’ll hear about topics such as CX innovation, effective testing strategies, Agile and DevOps transformations, and how to monitor and measure your CX. Our rich agenda will include panels, roadmaps, case studies, best practices, and thought leadership. And throughout the conference, you’ll have ample opportunity to network with some of the most forward-thinking CX leaders from across the globe.

Our Super Saver Registration Is Now Open!

Register now to take advantage of our lowest registration rate – through June 30th.

Register Now


Morning Afternoon Evening
Day 1: Monday, September 21 Afternoon: Registration Evening: Welcome Reception
Day 2: Tuesday, September 22 All Day: Keynotes and Breakouts Evening: Gala Dinner
Day 3: Wednesday, September 23 Morning: Keynotes and Breakouts Afternoon: Optional Training


We have selected an exquisite, landmark hotel brimming with captivating history in downtown Chicago – the JW Marriott. The hotel’s excellent location on the Loop has easy access to the West Loop neighborhood, the Art Institute of Chicago, and Millennium Park. You will relax in a newly renovated guest room – which are stunning – inspired by the iconic Pullman luxury rail car. Arrive early or stay late to pamper yourself and indulge at the on-site spa, indoor lap pool, or the modern fitness center. Xchange 2020 will take place in the glorious Grand Ballroom on the second floor, with breakouts taking place on the third floor. We look forward to welcoming you at the JW Marriott Chicago.

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Xchange 2020 - JW Marriott hotel Xchange 2020 - JW Marriott hotel Xchange 2020 - JW Marriott hotel Xchange 2020 - JW Marriott hotel Xchange 2020 - JW Marriott hotel

Call for Speakers

There’s still time! Join us in September as a speaker or panelist. Over 50 presenters have participated at one of our Xchange events. We invite you to share your latest innovation around topics such as Agile and DevOps, chatbots, cloud migration, CX assurance, and more.

At Xchange 2019 an impressive roster of industry leaders shared expert insights on leading trends and CX assurance.

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We Thank Our Xchange 2019 Sponsors

Interested in sponsoring Xchange 2020? Get in touch with us: linda.lyddon@cyara.com