Xchange 2020 Virtual Summit was a huge success, thanks to the powerful presentations and participation shared by industry thought leaders, analysts, customers, and attendees from our wonderful CX community. While the live conference is over, we are pleased to be able to share with you many of the insightful, instructional, and interesting presentations captured on video over the course of our two-day virtual conference.

We hope you’ll register for on-demand access to go back and watch sessions you were unable to attend or that you’d like to revisit and share. And, we hope you’ll join us next year for Xchange 2021. We’re crossing our fingers we’ll be able to shake hands and rub elbows together, but if not, we’ll enjoy the accessibility and ease that a virtual event offers, too.

Session replays are available.