This September, the Xchange 2020 conference is coming to you in a content-packed, virtual event unlike anything you’ve attended before. Our rich agenda will include panels, case studies, best practices, roadmaps, and thought leadership. And throughout the conference, you’ll have ample opportunity to connect with some of the most forward-thinking CX leaders from across the globe.
Cyara Xchange 2020 Virtual Summit will focus on how businesses have quickly pivoted their focus on customer experience initiatives amidst the pandemic. You’ll hear about topics such as CX innovation, home agents, effective testing strategies, Agile and DevOps transformations, and how to monitor and measure your CX.
Visit the Xchange 2020 event site for details and registration.
Xchange 2020 Event SiteFeaturing CX Innovators
Alok Kulkarni CEO and Co-Founder
Melanie Parker Sr. Manager, Telecommunications
Mike Monegan VP Product Management
Blair Pleasant President & Principal Analyst
Visit the Xchange 2020 event site for details and registration.
Xchange 2020 Event SiteAgenda Highlights
| Best Practices for Test Automation in the Contact Center | Maha Chandran, Anthem |
| The Value of Automated Design-Driven Testing | Mark Kayserman, Genesys |
| Automated Testing for IVR Customer Experience | Mark Shaw, Assurant |
| Panel Discussions | Moderators: Linda Chen & Amy Hudson, Cyara |
| Cyara Product Updates | Mike Monegan, Cyara |
| Re-engineering QA through Automation | Ankan Mukherjee, HealthFirst |
| How Visibility of CX Inspires Improvement | Abhas Brahma, Microsoft |
Visit the Xchange 2020 event site for details and registration.
Xchange 2020 Event Site
