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Cyara Customer Experience Assurance Platform

Vattenfall Q&A: Why did you select Genesys as the centralised solution for your contact centre agents?

Daniel Possekel, Genesys Product Owner at Vattenfall talks on why Vattenfall chose Genesys for their contact centre solution.

Cyara AI-Led CX Transformation Platform-Monitor, Optimize, Connect, Refine, Transform

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Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-Led CX Assurance Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk.

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