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Cyara Customer Experience Assurance Platform

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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
          • Telco infrastructureValidate carrier connectivity and routing for global calling and SMS
          • Network & endpointsValidate WebRTC media paths and agent desktop connectivity
    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
          • Human agent monitoringMonitor live agent connectivity and experience in real-time
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Press Releases

Stay up to date with Cyara developments via our official news releases

March 31, 2026

Cyara Launches Agentic Testing to Help Enterprises Deploy AI Agents With Confidence

December 8, 2025

Cyara Appoints Sushil Kumar as CEO to Extend Enterprise AI Customer Experience (CX) Leadership

July 15, 2025

Cyara Ignites a New Era in Agentic AI-Powered CX Assurance with General Availability of Next-Gen Platform

April 3, 2025

Cyara Unveils Next-Gen Platform for Assuring CX Across Voice, Digital, and AI Channels with Expanded Coverage in 100+ Countries

December 10, 2024

Cyara Unveils Innovative GenAI Solutions to Drive Excellence in Customer Experience

November 5, 2024

Cyara Honored as Winner in the 12th Annual 2024 Globee® Awards for Leadership

October 31, 2024

Cyara appoints Rishi Rana as the new CEO

October 29, 2024

Cyara Wins Prestigious Netty Award for Botium in the Tech (Best Use of AI in Natural Language Processing) Category

September 25, 2024

Cyara Announces Appointment of Raj Gupta as Chief Technology Officer

September 11, 2024

Cyara Awarded 2024 TMCnet Teleworking Solutions Excellence Award

September 4, 2024

Cyara Receives 2024 Conversational AI Excellence Award from CUSTOMER Magazine

August 20, 2024

Cyara Wins Silver Stevie® Award in 2024 International Business Awards®

August 14, 2024

Cyara Ranks on the 2024 Inc. 5000

July 17, 2024

Cyara Awarded a 2024 Communications Solutions Product of the Year Award

June 26, 2024

Cyara Honored as Winner in the 16th Annual Golden Bridge Awards®

June 20, 2024

Cyara Receives CUSTOMER Magazine 2024 Contact Center Technology Award

May 15, 2024

Cyara Awarded a 2024 CRM Excellence Award

April 26, 2024

Cyara Receives 2024 CUSTOMER Magazine Voice Technology Excellence Award

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