Platform:

Integrations

Integrations

Easily Integrate the Cyara CX Assurance Platform With Your Software Development Environment

Software development has become strategic for companies across all industries. Many companies are adopting the DevOps methodology for software development. As part of DevOps and Agile methodologies, companies are deploying software builds more frequently than ever before with 24% deploying weekly and 27% deploying daily1.

The challenge for companies is to ensure that customer experience (CX) is incorporated into the software development process. Companies that are undergoing a full DevOps transformation are borrowing tools and techniques from the movement on a more isolated basis (e.g., CI tools only, Agile SCRUMs). Integration to the DevOps toolchain for design, Continuous Integration (CI), Continuous Deployment (CD), and maintenance are important to ensure the quality of CX.

Integrate With DevOps Tools to Simplify Testing

Cyara Velocity

Cyara
Velocity

Test Cases
CX Models
Campaigns
Cyara Velocity
Cyara Velocity
Cyara Velocity
Cyara Velocity
Test Management Tool

Test
Management

Integrate with the widely used test management tools for test cases, test plans, and test results.

Continuous Integration

Continuous
Integration

Integrate with the most common CI tools for pipelines, environments, and builds.

  • Bamboo
  • CircleCI
  • Jenkins
  • TeamCity
  • Travis CI
Configuration Management

Configuration
Management

Integrate with the many configuration management tools for environments.

  • Ansible
  • blackchair
  • Chef
  • InProd
  • Puppet
Agile Lifecycle Management

Agile Lifecycle
Management

Integrate with the widely used tools for Agile software development for sprints, tasks, stories, bugs, and releases.

  • Jira
  • Rally
  • VersionOne

In addition, DevOps monitoring is most commonly done through dashboards. Companies have business performance dashboards which show customer metrics, application performance dashboards which show transaction metrics, and change event dashboards which show new deployments. Alerts and incidence management apps are used to notify and track changes in systems. Integrate to existing dashboards and alerts using the Cyara REST APIs.

Integrate With IT Operations for Smarter Troubleshooting

Cyara Velocity

Cyara
Pulse

Test Cases
CX Incidents
Dashboard
Cyara Velocity
Cyara Velocity
IT Monitoring System

IT Monitoring
System

Correlate Pulse alarms with internal errors. Feed alarms, clearing events, test case results, or the Cyara dashboard.

  • Splunk
  • New Relic
  • Nagos
IT Ticketing System

IT Ticketing
System

Integrate CX incidents.

  • ServiceNow
  • Jira

Integrate Cyara Technology With Cyara REST APIs

Integrate Cyara test cases, campaigns, and results with other applications and tools. Cyara REST APIs are:

Easy to use

Easily integrate to Test Management Tools, Continuous Integration (CI), Configuration Management, and Agile Lifecycle tools.

Scalable

Integrate Cyara CX Assurance Platform into your enterprise architecture to keep pace with enterprise growth and change.

Resources

See Cyara in Action

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Read about Cyara’s CX Assurance Platform

Learn more about Cyara’s CX Assurance Platform

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Cyara ALM Adapter Datasheet

Learn how to leverage Cyara’s automated testing with the Micro Focus ALM software.

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Learn More

Learn More

See how Velocity can help you achieve your CX innovation goals, and delight your customers.

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1The State of DevOps Report 2017.Puppet + DORA, 2017.