Integrations
Easily Integrate the Cyara CX Assurance Platform With Your Software Development Environment
The challenge for companies is to ensure that customer experience (CX) is incorporated into the software development process. Companies that are undergoing a full DevOps transformation are borrowing tools and techniques from the movement on a more isolated basis (e.g., CI tools only, Agile SCRUMs). Integration to the DevOps toolchain for design, Continuous Integration (CI), Continuous Deployment (CD), and maintenance are important to ensure the quality of CX.
Integrate With DevOps Tools to Simplify Testing
Cyara
Velocity
| Test Cases |
| CX Models |
| Campaigns |
Test
Management
Integrate with the widely used test management tools for test cases, test plans, and test results.
- Micro Focus ALM. See Cyara ALM Adapter.
- Plutora
- Zephyr
Continuous
Integration
Integrate with the most common CI tools for pipelines, environments, and builds.
- Bamboo
- CircleCI
- Jenkins
- TeamCity
- Travis CI
Configuration
Management
Integrate with the many configuration management tools for environments.
- Ansible
- blackchair
- Chef
- InProd
- Puppet
Agile Lifecycle
Management
Integrate with the widely used tools for Agile software development for sprints, tasks, stories, bugs, and releases.
- Jira
- Rally
- VersionOne
In addition, DevOps monitoring is most commonly done through dashboards. Companies have business performance dashboards which show customer metrics, application performance dashboards which show transaction metrics, and change event dashboards which show new deployments. Alerts and incidence management apps are used to notify and track changes in systems. Integrate to existing dashboards and alerts using the Cyara REST APIs.
Integrate With IT Operations for Smarter Troubleshooting
Cyara
Pulse
| Test Cases |
| CX Incidents |
| Dashboard |
IT Monitoring
System
Correlate Pulse alarms with internal errors. Feed alarms, clearing events, test case results, or the Cyara dashboard.
- Splunk
- New Relic
- Nagos
IT Ticketing
System
Integrate CX incidents.
- ServiceNow
- Jira
Integrate Cyara Technology With Cyara REST APIs
Easy to use
Easily integrate to Test Management Tools, Continuous Integration (CI), Configuration Management, and Agile Lifecycle tools.
Scalable
Integrate Cyara CX Assurance Platform into your enterprise architecture to keep pace with enterprise growth and change.
Resources
See Cyara in Action
Watch this video to see how the World’s Leading CX Assurance Platform works
Read about Cyara’s CX Assurance Platform
Learn more about Cyara’s CX Assurance Platform
Cyara ALM Adapter Datasheet
Learn how to leverage Cyara’s automated testing with the Micro Focus ALM software.
Learn More
See how Velocity can help you achieve your CX innovation goals, and delight your customers.
