Easily Integrate the Cyara CX Assurance Platform With Your Software Development Environment
The challenge for companies is to ensure that customer experience (CX) is incorporated into the software development process. Companies that are undergoing a full DevOps transformation are borrowing tools and techniques from the movement on a more isolated basis (e.g., CI tools only, Agile SCRUMs). Integration to the DevOps toolchain for design, Continuous Integration (CI), Continuous Deployment (CD), and maintenance are important to ensure the quality of CX.
Integrate With DevOps Tools to Simplify Testing
In addition, DevOps monitoring is most commonly done through dashboards. Companies have business performance dashboards which show customer metrics, application performance dashboards which show transaction metrics, and change event dashboards which show new deployments. Alerts and incidence management apps are used to notify and track changes in systems. Integrate to existing dashboards and alerts using the Cyara REST APIs.