Industry Awards & Customer Recognition
Cyara is a part of the global CX business and industry conversation.
Cyara Automated CX Assurance Platform honored for exceptional innovation TMC has named the Cyara Pulse 360 a 2025 CUSTOMER Product of the Year Award winner.
Cyara was named a winner for Most Innovative Use of AI for Cyara AI Trust Misuse module, a customer experience assurance solution designed to ensure that customer interactions powered by Generative AI are accurate, reliable, and trustworthy.
Cyara is a gold award winner in the 2024 International Customer Experience Awards in the Best Use of AI category.
Cyara has been named a winner in the 12th Annual 2024 Globee®️ Awards for Leadership for our CX Transformation Platform in the “Product-Service Leadership of the Year in Technology Services” category.
Cyara won a 2024 Netty Award for Botium, in the ‘Tech (Best Use of AI in Natural Language Processing)’ category. With over 100 unique categories, the Netty Awards is a prestigious awards program that honors top leaders and companies across various industries in the digital age.
Cyara is honored to be recognized as a winner of the 2024 TMCnet Teleworking Solutions Excellence Award for ResolveAX. This award honors the best and most innovative teleworking products and services available that the industry has to offer as judged by TMCnet editors.
Cyara was awarded a 2024 Conversational AI Excellence Award from CUSTOMER Magazine for Botium. The 2024 Conversational AI Excellence Award recognizes all tools, platforms and applications that contribute to the delivery of Conversational AI solutions.
Cyara was named the winner of a 2024 Silver Stevie Award in the Customer Service Solution category for its CX Transformation Platform in The 21st Annual International Business Awards.
Cyara was included on Inc.’s list of fastest-growing private companies in America. Companies were noted for thriving in spite of the pandemic, inflation, and supply chain woes.
TMC’s Communications Solutions Product of the Year Award honors exceptional products and services that enable, facilitate, and enhance voice, data and video communications, and which were brought to market or greatly improved upon in the last twelve months.
Cyara was named a winner in the prestigious 16th Annual 2024 Golden Bridge Awards. The Golden Bridge Awards honor the best in business and innovation across various industries around the world.
TMC awarded the Cyara CX Transformation Platform a 2024 CUSTOMER Magazine Contact Center Technology Award.
Cyara CXcellence Customer Awards – Recognizing Success, Innovation and Achievement
Every year, Cyara opens a call for submissions for the annual Cyara CXcellence Awards, also known as the Smileys. These awards are announced and recipients honored at the next Cyara Xchange Summit event.
The goal of the Cyara CXcellence Awards is to recognize Cyara customers who have achieved exceptional levels of success, with three award categories that represent different dimensions of success with Cyara.
The Awards
New Customer of the Year
This award honors a new customer who has been using Cyara since October 2021, and represents the customer who has gotten up and running most effectively, accelerated their time to value, and delivering real business results.
Most Innovative Customer
The Most Innovative Customer award is presented to the customer who has demonstrated the most innovative use of the Cyara Platform. They have engaged with Cyara Product Management to drive new features that solve real-world business problems and have an impact on the Cyara roadmap. They constantly push the envelope of what is possible with Cyara.
Best Use of Continuous Testing
The customer honored with this award has achieved the best integration of testing into and across their full development lifecycle. They have connected Cyara into their overall development processes and technology, and are testing early and often.
Guidelines and Submission Process
