Industry Awards
Cyara is a part of the global business and industry conversation. Awards and recognition Cyara has received are listed here.

Cyara Wins Three Best in Biz Awards for Most Customer Friendly Company, Most Innovative Company and Best New Product of the Year
Cyara’s Automated CX Assurance solution recognized for innovation and exceptional customer service by journalist judges
Cyara has been honored with three Best in Biz Awards. This is the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America. The judges awarded Cyara and the Cyara Automated CX Assurance Platform two silver medals for “Most Innovative Company of the Year – Medium” and “Best New Product of the Year – Enterprise” as well as a bronze medal for “Most Customer Friendly Company of the Year – Medium.”

TMC Selects Cyara as 2022 TMC Labs Innovation Award Winner
Cyara Botium Recognized for Driving Exceptional Customer Experiences
TMC, a global, integrated media company, has awarded Cyara Botium a 2022 TMC Labs Innovation Award. The products nominated demonstrate raw innovation, unique features, and significant contributions toward improving customer interaction technology.

Cyara Wins Three TMC Awards for Customer Experience, Contact Center and Teleworking Technology
Cyara Botium Recognized for Driving Exceptional Customer Experiences
TMC awarded the Cyara Automated CX Assurance Platform a 2022 CUSTOMER Magazine Contact Center Technology Award, the Cyara Botium solution a 2022 Customer Experience Innovation Award, and the Cyara LiveVQ solution a 2022 Teleworking Solutions Excellence Award.

Cyara Wins Globee® in the 15th Annual 2022 Women World Awards®
Chief Marketing and Strategy Officer Linda Chen Named Silver Winner in “Female Executive of the Year – Technology (All)” Category
The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Linda Chen, Chief Marketing and Strategy Officer of Cyara, a Silver winner in “Female Executive of the Year – Technology (All)” category in the 15th Annual 2022 Women World Awards®.

TMC names Cyara a 2022 Communications Solutions Products of the Year Award Winner
Cyara Automated CX Assurance Platform Recognized for Exceptional Innovation
TMC, a global, integrated media company, has awarded the Cyara Automated CX Assurance Platform a 2022 Communications Solutions Products of the Year Award. One of TMC’s most coveted and longest-running awards, the Communications Solutions Product of the Year Award honors exceptional products and services that facilitate voice, data and other communications that were brought to market or enhanced in the last twelve months.

Cyara Awarded a 2022 CRM Excellence Award
Cyara’s Automated CX Assurance Platform honored for helping clients improve the customer experience
TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform as a recipient of a 2022 CRM Excellence Award, presented by CUSTOMER magazine.

Cyara Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Awards
Cyara LiveVQ awarded Gold Globee for Test, Measurement and Monitoring Innovation
The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Cyara LiveVQ a winner in the 14th Annual 2022 Golden Bridge Business and Innovation Awards.

Cyara Receives Three Stevies® in 2022 American Business Awards and Asia-Pacific Awards
Company recognized for providing solutions that drive stellar customer experiences
The American Business Awards and Asia-Pacific Awards honor Cyara with three Stevie® Awards. Cyara was named a Gold winner in the “COVID-19: the catalyst for CX assurance” category in the ninth annual Asia-Pacific Stevie® Awards. The company was also awarded a Bronze Stevie for “Customer Service Department of the Year,” and Cyara’s Automated CX Assurance Platform garnered a Silver Stevie in the “DevOps Solution” category.

Cyara Awarded 2022 TMCnet Remote Work Pioneer Award
Cyara LiveVQ honored for offering exceptional solution to support remote agents and assure quality customer experience
TMC has named Cyara’s LiveVQ as a 2022 TMCnet Remote Work Pioneer winner. The award honors companies whose software and other solutions support the massive increase in remote working brought on by the pandemic.
Cyara Receives 2022 CUSTOMER Magazine Product of the Year Award
Cyara Automated CX Assurance Platform honored for exceptional innovation
TMC has named the Cyara Automated CX Assurance Platform a 2022 CUSTOMER Product of the Year Award winner for the fifth consecutive year.
Cyara Wins Two Silver Stevie® Awards in 2022 Sales & Customer Service
Company recognized for its ability to provide organizations with solutions that drive exceptional customer experiences
Cyara was awarded for “Sales or Customer Service Solutions Technology Partner of the Year” and Cyara’s LiveVQ won in the “Contact Center Solution – New” category in the 16th annual Stevie Awards for Sales & Customer Service.

Cyara is a DevOps Dozen 2021 Finalist in the Category of Best Testing Service/Tool
The DevOps Dozen honors the movers and shakers in the DevOps industry. Cyara’s Automated CX Assurance Platform was selected as a finalist among recognition given to the practitioners, evangelists, leaders, products, and organizations who have demonstrated exceptional performance and service to the community.

Cyara Receives 2021 Contact Center Technology Award from CUSTOMER Magazine
Cyara Automated CX Assurance Platform honored for improving customer service technology and improving the customer experience
Cyara announced today that TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform as a 2021 Contact Center Technology Award winner, presented by CUSTOMER magazine.
Cyara Receives TMC 2021 Communications Solutions Product of the Year Award
Cyara’s Automated CX Assurance Platform Honored for Exceptional Innovation and Ability to Ensure and Improve Customer Experience & Communication Capabilities
Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, today announced that TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform as a 2021 Communications Solutions Product of the Year.

Cyara Wins Globee® in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
Cyara’s Newly Released Solution Call Explorer Named Gold Globee for Test, Measurement and Monitoring Innovation
The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Cyara Call Explorer a winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards. Cyara Call Explorer, which was released in April 2021, was selected as a Gold Globee winner in the “Test, Measurement and Monitoring Innovation” category.

Cyara Ranks Among Highest-Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021
Cyara invests in employee success and satisfaction through ongoing education and commitment to diversity
Cyara has been named to Inc. magazine’s annual list of the Best Workplaces for 2021. Hitting newsstands May 18 in the May/June 2021 issue, and as part of a prominent Inc.com feature, the list is the result of a wide-ranging and comprehensive measurement of American companies that have created exceptional workplaces and company culture whether teams are operating in person or remotely. Read more…
Cyara Named SIIA Business Technology Product CODiE Award Finalist
Cyara Automated CX Assurance Platform earns prestigious industry recognition
Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, today announced that the Cyara Automated CX Assurance Platform was named a 2021 SIIA CODiE Award finalist in the Best DevOps Tool category. Finalists represent the best products, technologies, and services in software, information and business technology. Read more…

Cyara Awarded a 2021 CRM Excellence Award
Cyara CX Assurance Platform Honored for Improving Clients’ Customer Experience
Cyara announced today that TMC, a global, integrated media company, has named the Cyara Customer Experience (CX) Assurance Platform a recipient of a 2021 CRM Excellence Award, presented by CUSTOMER magazine. Read more…
Cyara Honored as Silver Stevie® Award Winner in 2021 American Business Awards®
Leading CX Assurance Provider recognized for Customer Service Department of the Year for its COVID Response
Cyara, provider of the award-winning Automated CX Assurance Platform, today announced it was named the winner of a Silver Stevie® Award in the Customer Service Department of the Year category in the 19th Annual American Business Awards®. Read more…

Cyara Automated CX Assurance Platform Named 2021 CUSTOMER Magazine Product of the Year
Cyara’s Automated CX Assurance Platform Honored for Exceptional Innovation and Ability to Ensure and Improve Customer Experience Capabilities
TMC, a global integrated media company, has awarded the Cyara Automated CX Assurance Platform a 2021 CUSTOMER Magazine Product of the Year Award. The Cyara Automated CX Assurance Platform accelerates CX testing, increases quality across digital and voice channels, and assures omnichannel customer journeys end-to-end. Learn more…

Cyara Automated CX Assurance Platform Named 2020 Communications Solutions Product of the Year from TMC
Cyara’s Automated CX Assurance Platform Honored in List of Exceptional Products and Services Facilitating Voice, Data and Video Communications
Cyara announced that TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform a TMC 2020 Communications Solutions Product of the Year winner.

Cyara Automated CX Assurance Platform Receives 2020 Contact Center Technology Award from TMC
Cyara’s Automated CX Assurance Platform Recognized for Exceptional Innovation and the Ability to Improve Customer Service Technology and the Customer Experience
Cyara announced that TMC, a global, integrated media company, has awarded the Cyara Automated CX Assurance Platform a TMC 2020 Contact Center Technology award winner, presented by CUSTOMER magazine.

Cyara Receives 2019 TMC Labs Innovation Award from CUSTOMER Magazine
Cyara Automated CX Assurance Platform honored for innovation and leadership in improving the customer experience (CX)
Cyara announced that TMC, a global integrated media company, has named the Cyara Automated CX Assurance Platform a 2019 TMC Labs Innovation Award winner, presented by TMC’s CUSTOMER magazine.
Read the full press release.
Cyara Named SIIA CODiE 2020 Finalist
Cyara Automated CX Assurance Platform earns prestigious industry recognition for driving innovation in the contact center.
The Cyara Automated CX Assurance Platform was named SIIA CODiE Award 2020 finalist in the Best DevOps Tool category. Finalists represent the best products, technologies, and services in software, information, and business technology.
Read the full press release.

Cyara Automated CX Assurance Platform Receives 2019 Cloud Computing Excellence Award from TMC
Cyara Automated CX Assurance Platform honored for its achievement in bringing innovation and excellence to the market, while leveraging the latest technology trends.
Cyara announced today that TMC, a global integrated media company, has named the Cyara Automated CX Assurance Platform a 2019 Cloud Computing Excellence Award winner, presented by Cloud Computing magazine. The award recognizes companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated services and solutions to market.
Read the press release here.

Cyara Receives 2019 Customer Experience Innovation Award from CUSTOMER Magazine
Cyara CX Assurance Platform honored for improving customer service technology
Cyara announced today that TMC, a global integrated media company, has named the Cyara CX Assurance Platform a 2019 Customer Experience Innovation Award winner, presented by CUSTOMER magazine

Cyara Receives 2019 Contact Center Technology Award from CUSTOMER Magazine
Cyara honored for improving customer service technology and improving the customer experience.
Cyara announced today that TMC, a global, integrated media company, has named CX Assurance Platform as a 2019 Contact Center Technology Award winner, presented by CUSTOMER magazine.
Read the press release here.

Cyara Pulse Mobile App Recognized for Exceptional Innovation
Cyara honored by CUSTOMER magazine for helping enterprises improve the customer experience.
TMC, a global integrated media company, has awarded the Cyara Pulse Mobile App a 2019 Communications Solutions Products of the Year Award. The Cyara Pulse Mobile App makes it possible for customer experience (CX) teams to monitor their CX systems across all channels, quickly identify problems, and accelerate issue resolution.
Read the press release here.

Cyara CX Assurance Platform Receives 2019 CRM Excellence Award
Cyara honored by CUSTOMER magazine for helping enterprises improve the customer experience
TMC, a global integrated media company, has named the Cyara CX Assurance Platform a recipient of a 2019 CRM Excellence Award, presented by CUSTOMER magazine. Cyara’s solution helps companies accelerate customer experience (CX) innovation and testing, increase quality across digital and voice channels, and assure omnichannel customer journeys from beginning to end.
Read the press release here.
Cyara Receives 2019 CUSTOMER Magazine Product of the Year Award
Cyara CX Assurance Platform honored for exceptional innovation
Cyara announced today that TMC, a global, integrated media company, has named Cyara Velocity as a 2019 CUSTOMER Product of the Year Award winner. The Cyara CX Assurance Platform helps companies accelerate CX development, increase quality across all digital and voice channels, and assure the quality of customer journeys from beginning to end.
Read the press release here.

Frost & Sullivan 2018 Global Customer Experience Testing Platform Vendor of the Year
Cyara is honored to have been chosen as Frost & Sullivan’s 2018 Global Customer Experience Testing Platform Vendor of the Year.
Frost & Sullivan’s Australia Excellence Awards, in its 13th consecutive year, evaluated companies on a variety of market performance indicators including revenue growth; market share and growth in market share; leadership in product innovation; marketing strategy and business development strategy. Frost & Sullivan analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research. Frost & Sullivan recognized Cyara for innovating and creating a new category by awarding the first ever global prize for Customer Experience Testing Platform Vendor of the Year.
Read the press release here and the Frost & Sullivan analyst quote here.

Cyara Receives 2018 Contact Center Technology Award from CUSTOMER Magazine
Cyara honored for improving customer service technology and improving the customer experience.
Cyara announced today that TMC, a global, integrated media company, has named CX Assurance Platform as a 2018 Contact Center Technology Award winner, presented by CUSTOMER magazine.
Read the press release here.
Cyara Receives 2018 CUSTOMER Magazine Product of the Year Award
Cyara Velocity honored for exceptional innovation.
Cyara announced today that TMC, a global, integrated media company, has named Cyara Velocity as a 2018 CUSTOMER Product of the Year Award winner. Velocity is the first solution to connect the customer experience (CX) design process with CX testing, enabling customers to achieve 40 to 70 percent faster time-to-market, while also achieving more comprehensive testing and maximum quality.
Read the press release here.

Frost & Sullivan 2017 Global Customer Experience Testing Platform Vendor of the Year
Cyara is honored to have been chosen as Frost & Sullivan’s 2017 Global Customer Experience Testing Platform Vendor of the Year.
Frost & Sullivan’s Australia Excellence Awards, in its 12th consecutive year, evaluated companies on a variety of market performance indicators including revenue growth; market share and growth in market share; leadership in product innovation; marketing strategy and business development strategy. Frost & Sullivan analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research. Frost & Sullivan recognized Cyara for innovating and creating a new category by awarding the first ever global prize for Customer Experience Testing Platform Vendor of the Year.
Read the press release here and the Frost & Sullivan analyst quote here.

Red Herring 100 Global Award
Cyara is thrilled to have won the Red Herring Global 100 award for 2017. The awards recognize outstanding private companies who are leading global innovators and are judged on criteria including disruptiveness to the industry, IP in the solution created through internal R&D, growth rate, venture investment, and social contribution.
The pool of candidates for the award are the top private companies from the regional competitions in Europe, North America, and Asia. Red Herring Top 100 Global award winners are selected from approximately 2,000 privately financed companies each year. Red Herring was among the first to recognize that companies such as Google, Facebook, Kakao, Alibaba, Twitter, Rakuten, Salesforce.com, Xiaomi and YouTube would change the way we live and work.
See the full list of winners here.

2016 Frost & Sullivan Vendor of the Year for Customer Interaction Management Platform Testing
Frost & Sullivan has chosen Cyara as the 2016 Vendor of the Year for Customer Interaction Management Platform Testing.
Now in its 11th year, the Frost & Sullivan Excellence Awards recognize companies and individuals that have demonstrated outstanding performance in the Australian market. Nominees from each category are measured against a number of parameters, including revenue growth, market share, leadership in product innovation, and business strategy. Frost recognized Cyara for innovating and creating a new category by awarding the first ever prize for Customer Interaction Management Testing Platform Vendor of the Year.
Read the press release here.

2016 Communications Solution Product of the Year
Cyara’s Virtual Agent for Desktop is a 2016 recipient of the Communications Solutions Product of the Year award presented by TMC, a global integrated media company. This award honors exceptional products and services that facilitate voice, data and video communications. Cyara’s Virtual Agent for Desktop uses automation to test the performance of your agent desktop improving the customer experience and ensuring flawless, optimized customer interactions.

Cyara Named to CIOoutlook List of 25 Most Promising QA/Testing Solution Providers
Recognition highlights Cyara’s ability to help companies accelerate innovation in voice and digital channels at scale.
The list, which is compiled by a distinguished panel of industry experts and CIOoutlook’s editorial board, highlights some of the most prominent QA/Testing solution providers in APAC who are capable of steering their clients towards excellence by supporting them beyond an advisory level.
Read the press release here.

2015 BRW Fast 100
Cyara makes a second appearance on this list of the fastest growing companies in Australia with 86% global growth and 202% year on year growth in North America. Cyara’s corporate headquarters are in Melbourne, Australia.
Read the press release here.

2015 CUSTOMER Magazine TMC Labs Innovation Award
Cyara Crawler honored for innovation by industry-leading media company. Crawler is a game changer for IVR development.
TMC, a global, integrated media company, has named Cyara Crawler as a 2015 TMC Labs Innovation Award winner. This award is presented by TMC’s CUSTOMER magazine. “Cyara Crawler has been selected for demonstrating innovation, superior quality and unique features which have had a positive impact on customer related technologies,” said Rich Tehrani, CEO, TMC.
Read the press release here.

Cyara Named to 20 Most Promising Avaya Vendors List by CIOReview
Annual list showcases the 20 Most Promising Avaya Solution Providers 2015; Cyara makes CIOReview’s list for its omni-channel testing, discovery, and monitoring capabilities that meet the needs of today’s agile environments.
The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship. “Most organizations strive for success with customer experience, and Cyara is committed to help organizations in collaboration with Avaya, offering highly reliable, scalable communications-centric solutions that can improve customer service and help companies compete more effectively,” Alok Kulkarni, CEO of Cyara said.
Read the press release here.

Cyara Named to 20 Most Promising Cisco Solution Providers 2015 List
Annual list showcases the 20 Most Promising Cisco Solution Providers 2015; Cyara makes it to CIOReview’s list for its expertise in testing client experiences across broad technical architectures.
The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship. “Cyara’s solutions continued to break new ground within the past year benefiting its customers around the globe, and we’re excited to have them featured on our top companies list,” said Jeevan George, Managing Editor, CIO Review.
Read the press release here.

2015 Speech Technology Excellence Award
Gartner Cool Vendor in CRM Customer Service and Support, 2015
Cyara was one of 5 innovative vendors with applications to deliver a superior customer service experience and/or reduce operational costs.
Read the press release.

Cyara Wins 2012 Customer Product of the Year Award
The Cyara Solutions Suite, the customer experience testing software for contact center infrastructure and applications, was recognized with a 2012 Customer Product of the Year award by TMC.
Read the press release here.

Cyara Named to 2014 BRW Fast 100
Cyara was named to the 2014 BRW Fast 100, an annual recognition of corporate growth based on revenue and the entrepreneurial spirit in Australia. Cyara’s corporate headquarters are in Melbourne.
Read the press release here.

Cyara FIVE Wins 2015 Customer Product of the Year Award
Cyara FIVE has received a 2015 Product of the Year Award winner from TMC. Cyara FIVE is the latest and most advanced version of Cyara’s onmi-channel customer experience testing and monitoring platform. Significant functionality in Cyara FIVE supports Cyara customers in delivering the customer experience they have designed.
Read the press release here.