Industry Awards

Cyara is a part of the global business and industry conversation. Awards and recognition Cyara has received are listed here.

12th Annual Best in Biz awards 2022 silver winner

Cyara Wins Three Best in Biz Awards for Most Customer Friendly Company, Most Innovative Company and Best New Product of the Year

Cyara’s Automated CX Assurance solution recognized for innovation and exceptional customer service by journalist judges

Cyara has been honored with three Best in Biz Awards. This is the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America. The judges awarded Cyara and the Cyara Automated CX Assurance Platform two silver medals for “Most Innovative Company of the Year – Medium” and “Best New Product of the Year – Enterprise” as well as a bronze medal for “Most Customer Friendly Company of the Year – Medium.”

TMC Labs 2022 Innovation Award

TMC Selects Cyara as 2022 TMC Labs Innovation Award Winner

Cyara Botium Recognized for Driving Exceptional Customer Experiences

TMC, a global, integrated media company, has awarded Cyara Botium a 2022 TMC Labs Innovation Award. The products nominated demonstrate raw innovation, unique features, and significant contributions toward improving customer interaction technology.

Customer Contact Center 2022 Technology Award

Cyara Wins Three TMC Awards for Customer Experience, Contact Center and Teleworking Technology

Cyara Botium Recognized for Driving Exceptional Customer Experiences

TMC awarded the Cyara Automated CX Assurance Platform a 2022 CUSTOMER Magazine Contact Center Technology Award, the Cyara Botium solution a 2022 Customer Experience Innovation Award, and the Cyara LiveVQ solution a 2022 Teleworking Solutions Excellence Award.

Golden Bridge Awards - 2022 Globee Awards Silver Winner

Cyara Wins Globee® in the 15th Annual 2022 Women World Awards®

Chief Marketing and Strategy Officer Linda Chen Named Silver Winner in “Female Executive of the Year – Technology (All)” Category

The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Linda Chen, Chief Marketing and Strategy Officer of Cyara, a Silver winner in “Female Executive of the Year – Technology (All)” category in the 15th Annual 2022 Women World Awards®.

TMC Communications Solutions Product of the Year 2022

TMC names Cyara a 2022 Communications Solutions Products of the Year Award Winner

Cyara Automated CX Assurance Platform Recognized for Exceptional Innovation

TMC, a global, integrated media company, has awarded the Cyara Automated CX Assurance Platform a 2022 Communications Solutions Products of the Year Award. One of TMC’s most coveted and longest-running awards, the Communications Solutions Product of the Year Award honors exceptional products and services that facilitate voice, data and other communications that were brought to market or enhanced in the last twelve months.

TMC Award - CRM Excellence 2022

Cyara Awarded a 2022 CRM Excellence Award

Cyara’s Automated CX Assurance Platform honored for helping clients improve the customer experience

TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform as a recipient of a 2022 CRM Excellence Award, presented by CUSTOMER magazine.

Golden Bridge Awards - Globee Awards Gold Winner 2022

Cyara Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Awards

Cyara LiveVQ awarded Gold Globee for Test, Measurement and Monitoring Innovation

The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Cyara LiveVQ a winner in the 14th Annual 2022 Golden Bridge Business and Innovation Awards.

American Business Awards 2022 Gold Stevie

Cyara Receives Three Stevies® in 2022 American Business Awards and Asia-Pacific Awards

Company recognized for providing solutions that drive stellar customer experiences

The American Business Awards and Asia-Pacific Awards honor Cyara with three Stevie® Awards. Cyara was named a Gold winner in the “COVID-19: the catalyst for CX assurance” category in the ninth annual Asia-Pacific Stevie® Awards. The company was also awarded a Bronze Stevie for “Customer Service Department of the Year,” and Cyara’s Automated CX Assurance Platform garnered a Silver Stevie in the “DevOps Solution” category.

TMCnet Remote Work Pioneer Award 2022

Cyara Awarded 2022 TMCnet Remote Work Pioneer Award

Cyara LiveVQ honored for offering exceptional solution to support remote agents and assure quality customer experience

TMC has named Cyara’s LiveVQ as a 2022 TMCnet Remote Work Pioneer winner. The award honors companies whose software and other solutions support the massive increase in remote working brought on by the pandemic.

TMC Customer Product of the Year Award 2022

Cyara Receives 2022 CUSTOMER Magazine Product of the Year Award

Cyara Automated CX Assurance Platform honored for exceptional innovation

TMC has named the Cyara Automated CX Assurance Platform a 2022 CUSTOMER Product of the Year Award winner for the fifth consecutive year.

2022 Silver Stevie Winner for Sales & Customer Service

Cyara Wins Two Silver Stevie® Awards in 2022 Sales & Customer Service

Company recognized for its ability to provide organizations with solutions that drive exceptional customer experiences

Cyara was awarded for “Sales or Customer Service Solutions Technology Partner of the Year” and Cyara’s LiveVQ won in the “Contact Center Solution – New” category in the 16th annual Stevie Awards for Sales & Customer Service

DevOps Dozen 2021 Finalist-Best Testing Service/Tool

Cyara is a DevOps Dozen 2021 Finalist in the Category of Best Testing Service/Tool

The DevOps Dozen honors the movers and shakers in the DevOps industry. Cyara’s Automated CX Assurance Platform was selected as a finalist among recognition given to the practitioners, evangelists, leaders, products, and organizations who have demonstrated exceptional performance and service to the community.

CUSTOMER-Contact Center Technology Award-2021

Cyara Receives 2021 Contact Center Technology Award from CUSTOMER Magazine

Cyara Automated CX Assurance Platform honored for improving customer service technology and improving the customer experience

Cyara announced today that TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform as a 2021 Contact Center Technology Award winner, presented by CUSTOMER magazine.

TMC Communications Solutions Product of the Year Award 2021

Cyara Receives TMC 2021 Communications Solutions Product of the Year Award

Cyara’s Automated CX Assurance Platform Honored for Exceptional Innovation and Ability to Ensure and Improve Customer Experience & Communication Capabilities

Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, today announced that TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform as a 2021 Communications Solutions Product of the Year.

Golden Bridge Awards-2021 Globee Awards Gold Winner-600

Cyara Wins Globee® in the 13th Annual 2021 Golden Bridge Business and Innovation Awards

Cyara’s Newly Released Solution Call Explorer Named Gold Globee for Test, Measurement and Monitoring Innovation

The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Cyara Call Explorer a winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards. Cyara Call Explorer, which was released in April 2021, was selected as a Gold Globee winner in the “Test, Measurement and Monitoring Innovation” category.

Inc 2021 Best Workplaces badge

Cyara Ranks Among Highest-Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021

Cyara invests in employee success and satisfaction through ongoing education and commitment to diversity

Cyara has been named to Inc. magazine’s annual list of the Best Workplaces for 2021. Hitting newsstands May 18 in the May/June 2021 issue, and as part of a prominent Inc.com feature, the list is the result of a wide-ranging and comprehensive measurement of American companies that have created exceptional workplaces and company culture whether teams are operating in person or remotely. Read more…

SIIA CODiE Finalist-2021

Cyara Named SIIA Business Technology Product CODiE Award Finalist

Cyara Automated CX Assurance Platform earns prestigious industry recognition

Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, today announced that the Cyara Automated CX Assurance Platform was named a 2021 SIIA CODiE Award finalist in the Best DevOps Tool category. Finalists represent the best products, technologies, and services in software, information and business technology. Read more…

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Cyara Awarded a 2021 CRM Excellence Award

Cyara CX Assurance Platform Honored for Improving Clients’ Customer Experience

Cyara announced today that TMC, a global, integrated media company, has named the Cyara Customer Experience (CX) Assurance Platform a recipient of a 2021 CRM Excellence Award, presented by CUSTOMER magazine. Read more…

American Business Awards 2021 Silver Stevie Winner

Cyara Honored as Silver Stevie® Award Winner in 2021 American Business Awards®

Leading CX Assurance Provider recognized for Customer Service Department of the Year for its COVID Response

Cyara, provider of the award-winning Automated CX Assurance Platform, today announced it was named the winner of a Silver Stevie® Award in the Customer Service Department of the Year category in the 19th Annual American Business Awards®. Read more…

TMC Customer Magazine Product of the Year Award-2021

Cyara Automated CX Assurance Platform Named 2021 CUSTOMER Magazine Product of the Year

Cyara’s Automated CX Assurance Platform Honored for Exceptional Innovation and Ability to Ensure and Improve Customer Experience Capabilities

TMC, a global integrated media company, has awarded the Cyara Automated CX Assurance Platform a 2021 CUSTOMER Magazine Product of the Year Award. The Cyara Automated CX Assurance Platform accelerates CX testing, increases quality across digital and voice channels, and assures omnichannel customer journeys end-to-end. Learn more…

TMC Communications Solutions Product of the Year Award 2020

Cyara Automated CX Assurance Platform Named 2020 Communications Solutions Product of the Year from TMC

Cyara’s Automated CX Assurance Platform Honored in List of Exceptional Products and Services Facilitating Voice, Data and Video Communications

Cyara announced that TMC, a global, integrated media company, has named the Cyara Automated CX Assurance Platform a TMC 2020 Communications Solutions Product of the Year winner.

TMC CUSTOMER Contact Center Technology Award-2020

Cyara Automated CX Assurance Platform Receives 2020 Contact Center Technology Award from TMC

Cyara’s Automated CX Assurance Platform Recognized for Exceptional Innovation and the Ability to Improve Customer Service Technology and the Customer Experience

Cyara announced that TMC, a global, integrated media company, has awarded the Cyara Automated CX Assurance Platform a TMC 2020 Contact Center Technology award winner, presented by CUSTOMER magazine.

TMC Labs Innovation Award Customer Magazine 2019

Cyara Receives 2019 TMC Labs Innovation Award from CUSTOMER Magazine

Cyara Automated CX Assurance Platform honored for innovation and leadership in improving the customer experience (CX)

Cyara announced that TMC, a global integrated media company, has named the Cyara Automated CX Assurance Platform a 2019 TMC Labs Innovation Award winner, presented by TMC’s CUSTOMER magazine.

Read the full press release.

SIIA CODiE Finalist 2020-black

Cyara Named SIIA CODiE 2020 Finalist

Cyara Automated CX Assurance Platform earns prestigious industry recognition for driving innovation in the contact center.

The Cyara Automated CX Assurance Platform was named SIIA CODiE Award 2020 finalist in the Best DevOps Tool category. Finalists represent the best products, technologies, and services in software, information, and business technology.

Read the full press release.

TMC Cloud Computing Excellence Award 2019

Cyara Automated CX Assurance Platform Receives 2019 Cloud Computing Excellence Award from TMC

Cyara Automated CX Assurance Platform honored for its achievement in bringing innovation and excellence to the market, while leveraging the latest technology trends.

Cyara announced today that TMC, a global integrated media company, has named the Cyara Automated CX Assurance Platform a 2019 Cloud Computing Excellence Award winner, presented by Cloud Computing magazine. The award recognizes companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated services and solutions to market.

Read the press release here.

TMC Customer Experience Innovation Award-2019

Cyara Receives 2019 Customer Experience Innovation Award from CUSTOMER Magazine

Cyara CX Assurance Platform honored for improving customer service technology

Cyara announced today that TMC, a global integrated media company, has named the Cyara CX Assurance Platform a 2019 Customer Experience Innovation Award winner, presented by CUSTOMER magazine

TMC Customer Contact Center Technology Award 2019

Cyara Receives 2019 Contact Center Technology Award from CUSTOMER Magazine

Cyara honored for improving customer service technology and improving the customer experience.

Cyara announced today that TMC, a global, integrated media company, has named CX Assurance Platform as a 2019 Contact Center Technology Award winner, presented by CUSTOMER magazine.

Read the press release here.

TMC Communications Solutions Product of the Year 2019

Cyara Pulse Mobile App Recognized for Exceptional Innovation

Cyara honored by CUSTOMER magazine for helping enterprises improve the customer experience.

TMC, a global integrated media company, has awarded the Cyara Pulse Mobile App a 2019 Communications Solutions Products of the Year Award. The Cyara Pulse Mobile App makes it possible for customer experience (CX) teams to monitor their CX systems across all channels, quickly identify problems, and accelerate issue resolution.

Read the press release here.

TMC CRM Excellence Award 2019

Cyara CX Assurance Platform Receives 2019 CRM Excellence Award

Cyara honored by CUSTOMER magazine for helping enterprises improve the customer experience

TMC, a global integrated media company, has named the Cyara CX Assurance Platform a recipient of a 2019 CRM Excellence Award, presented by CUSTOMER magazine. Cyara’s solution helps companies accelerate customer experience (CX) innovation and testing, increase quality across digital and voice channels, and assure omnichannel customer journeys from beginning to end.

Read the press release here.

TMC Customer Product of the Year Award 2019

Cyara Receives 2019 CUSTOMER Magazine Product of the Year Award

Cyara CX Assurance Platform honored for exceptional innovation

Cyara announced today that TMC, a global, integrated media company, has named Cyara Velocity as a 2019 CUSTOMER Product of the Year Award winner. The Cyara CX Assurance Platform helps companies accelerate CX development, increase quality across all digital and voice channels, and assure the quality of customer journeys from beginning to end.

Read the press release here.

Frost and Sullivan Best Practices Award 2018

Frost & Sullivan 2018 Global Customer Experience Testing Platform Vendor of the Year

Cyara is honored to have been chosen as Frost & Sullivan’s 2018 Global Customer Experience Testing Platform Vendor of the Year.

Frost & Sullivan’s Australia Excellence Awards, in its 13th consecutive year, evaluated companies on a variety of market performance indicators including revenue growth; market share and growth in market share; leadership in product innovation; marketing strategy and business development strategy. Frost & Sullivan analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research. Frost & Sullivan recognized Cyara for innovating and creating a new category by awarding the first ever global prize for Customer Experience Testing Platform Vendor of the Year.

Read the press release here and the Frost & Sullivan analyst quote here.

TMC Customer Contact Center Technology Award 2018

Cyara Receives 2018 Contact Center Technology Award from CUSTOMER Magazine

Cyara honored for improving customer service technology and improving the customer experience.

Cyara announced today that TMC, a global, integrated media company, has named CX Assurance Platform as a 2018 Contact Center Technology Award winner, presented by CUSTOMER magazine.

Read the press release here.

TMC Customer Product of the Year Award 2018

Cyara Receives 2018 CUSTOMER Magazine Product of the Year Award

Cyara Velocity honored for exceptional innovation.

Cyara announced today that TMC, a global, integrated media company, has named Cyara Velocity as a 2018 CUSTOMER Product of the Year Award winner. Velocity is the first solution to connect the customer experience (CX) design process with CX testing, enabling customers to achieve 40 to 70 percent faster time-to-market, while also achieving more comprehensive testing and maximum quality.

Read the press release here.

Frost and Sullivan Best Practices Award 2017

Frost & Sullivan 2017 Global Customer Experience Testing Platform Vendor of the Year

Cyara is honored to have been chosen as Frost & Sullivan’s 2017 Global Customer Experience Testing Platform Vendor of the Year.

Frost & Sullivan’s Australia Excellence Awards, in its 12th consecutive year, evaluated companies on a variety of market performance indicators including revenue growth; market share and growth in market share; leadership in product innovation; marketing strategy and business development strategy. Frost & Sullivan analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research. Frost & Sullivan recognized Cyara for innovating and creating a new category by awarding the first ever global prize for Customer Experience Testing Platform Vendor of the Year.

Read the press release here and the Frost & Sullivan analyst quote here.

Red Herring Global 100 Winner

Red Herring 100 Global Award

Cyara is thrilled to have won the Red Herring Global 100 award for 2017. The awards recognize outstanding private companies who are leading global innovators and are judged on criteria including disruptiveness to the industry, IP in the solution created through internal R&D, growth rate, venture investment, and social contribution.

The pool of candidates for the award are the top private companies from the regional competitions in Europe, North America, and Asia. Red Herring Top 100 Global award winners are selected from approximately 2,000 privately financed companies each year. Red Herring was among the first to recognize that companies such as Google, Facebook, Kakao, Alibaba, Twitter, Rakuten, Salesforce.com, Xiaomi and YouTube would change the way we live and work.

See the full list of winners here.

Frost and Sullivan Australia Customer Interaction Management Platform Testing Vendor of the Year 2016

2016 Frost & Sullivan Vendor of the Year for Customer Interaction Management Platform Testing

Frost & Sullivan has chosen Cyara as the 2016 Vendor of the Year for Customer Interaction Management Platform Testing.

Now in its 11th year, the Frost & Sullivan Excellence Awards recognize companies and individuals that have demonstrated outstanding performance in the Australian market. Nominees from each category are measured against a number of parameters, including revenue growth, market share, leadership in product innovation, and business strategy. Frost recognized Cyara for innovating and creating a new category by awarding the first ever prize for Customer Interaction Management Testing Platform Vendor of the Year.

Read the press release here.

TMC Communication Solutions Product of the Year 2016

2016 Communications Solution Product of the Year

Cyara’s Virtual Agent for Desktop is a 2016 recipient of the Communications Solutions Product of the Year award presented by TMC, a global integrated media company. This award honors exceptional products and services that facilitate voice, data and video communications. Cyara’s Virtual Agent for Desktop uses automation to test the performance of your agent desktop improving the customer experience and ensuring flawless, optimized customer interactions.

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Cyara Named to CIOoutlook List of 25 Most Promising QA/Testing Solution Providers

Recognition highlights Cyara’s ability to help companies accelerate innovation in voice and digital channels at scale.

The list, which is compiled by a distinguished panel of industry experts and CIOoutlook’s editorial board, highlights some of the most prominent QA/Testing solution providers in APAC who are capable of steering their clients towards excellence by supporting them beyond an advisory level.

Read the press release here.

BRW-2015

2015 BRW Fast 100

Cyara makes a second appearance on this list of the fastest growing companies in Australia with 86% global growth and 202% year on year growth in North America. Cyara’s corporate headquarters are in Melbourne, Australia.

Read the press release here.

TMC_Labs-2015-Cust_200

2015 CUSTOMER Magazine TMC Labs Innovation Award

Cyara Crawler honored for innovation by industry-leading media company. Crawler is a game changer for IVR development. 

TMC, a global, integrated media company, has named Cyara Crawler as a 2015 TMC Labs Innovation Award winner. This award is presented by TMC’s CUSTOMER magazine. “Cyara Crawler has been selected for demonstrating innovation, superior quality and unique features which have had a positive impact on customer related technologies,” said Rich Tehrani, CEO, TMC.

Read the press release here.

CIO Review-20 Most Promising Avaya Solution Providers 2015

Cyara Named to 20 Most Promising Avaya Vendors List by CIOReview

Annual list showcases the 20 Most Promising Avaya Solution Providers 2015; Cyara makes CIOReview’s list for its omni-channel testing, discovery, and monitoring capabilities that meet the needs of today’s agile environments.

The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship. “Most organizations strive for success with customer experience, and Cyara is committed to help organizations in collaboration with Avaya, offering highly reliable, scalable communications-centric solutions that can improve customer service and help companies compete more effectively,” Alok Kulkarni, CEO of Cyara said.

Read the press release here.

CIO Review-20 Most Promising Cisco Solution Providers 2015

Cyara Named to 20 Most Promising Cisco Solution Providers 2015 List

Annual list showcases the 20 Most Promising Cisco Solution Providers 2015; Cyara makes it to CIOReview’s list for its expertise in testing client experiences across broad technical architectures.

The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship. “Cyara’s solutions continued to break new ground within the past year benefiting its customers around the globe, and we’re excited to have them featured on our top companies list,” said Jeevan George, Managing Editor, CIO Review.

Read the press release here.

TMC Customer Speech Technology Excellence Award 2015-600

2015 Speech Technology Excellence Award

Cyara Chat Honored for Exceptional Speech Technology, Bridging the Gap Between Self-Service and Assisted Calls with a Well Executed Chat Experience Cyara Chat Testing is a proactive, exception-based approach that bridges the gap between self-service and assisted calls with a well executed chat experience. The eleventh-annual Speech Technology Excellence Award, presented by CUSTOMER Magazine, honors companies who have demonstrated innovation in speech technology solutions that improve the bottom line for their customers. Read the press release here.
Gartner Cool Vendor award

Gartner Cool Vendor in CRM Customer Service and Support, 2015

Cyara was one of 5 innovative vendors with applications to deliver a superior customer service experience and/or reduce operational costs.

Read the press release.

TMC Customer Product of the Year Award

Cyara Wins 2012 Customer Product of the Year Award

The Cyara Solutions Suite, the customer experience testing software for contact center infrastructure and applications, was recognized with a 2012 Customer Product of the Year award by TMC.

Read the press release here.

BRW Fast 100 2014

Cyara Named to 2014 BRW Fast 100

Cyara was named to the 2014 BRW Fast 100, an annual recognition of corporate growth based on revenue and the entrepreneurial spirit in Australia. Cyara’s corporate headquarters are in Melbourne.

Read the press release here.

TMC Customer Product of the Year Award 2015

Cyara FIVE Wins 2015 Customer Product of the Year Award

Cyara FIVE has received a 2015 Product of the Year Award winner from TMC. Cyara FIVE is the latest and most advanced version of Cyara’s onmi-channel customer experience testing and monitoring platform. Significant functionality in Cyara FIVE supports Cyara customers in delivering the customer experience they have designed.

Read the press release here.