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Cyara

Cyara

Cyara Customer Experience Assurance Platform

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Careers at Cyara

We Are Accepting Applications!

See Open Positions
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Why Bring Your Career to Cyara?

We’re on a mission to bring in the best talent to help us shape the future of CX. As a member of the team, you’ll be surrounded by our amazing forward-thinking team of talented innovators, constantly brimming with new ideas. Who knows, the next one could be yours!

Cyara 2022 Certification Badge
UK 2023 Great Place to Work Best Workplaces for Wellbeing Small Organisations

Who Will You Work With?

At Cyara, you’ll have the opportunity to work with a team who are driven, share common goals, and value the expertise of their peers. We have fun along the way and offer multiple groups to join, online channels to contribute to, health and wellness programs to benefit from, and teams to simply have fun with.

When you join Cyara, you’ll work for a growing, global company full of passionate people. You can learn more about life at Cyara by checking out our employee profiles page. We credit our amazing growth and success to the fact we’ve built our business on four essential values we each live and breathe every day.

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Tim Sprau

One of the reasons I joined Cyara is because they’re the market leader. In order to stay a market leader you must grow and innovate. Cyara’s inclusion and diversity approach is a big reason I joined - everyone has a seat at the table.

Employee Profile - Amber Beres

Amber Beres

Cyara has the most diverse workforce I have ever seen! It was one of the reasons I joined, and I am glad this remains an objective for the future. When the doors remain open for all and all are treated as one, we can work in harmony.

Employee Profile-Jeff Hattwell

Jeff Hattwell

Cyara supports having a healthy work/life balance. As long as the job gets done, you can take time out as needed; to go for a run, pick up your kids from school that would otherwise be difficult to do during business hours. Cyara is very supportive, inclusive, and respectful with a family first approach. Open to change and forward thinking.

Meet More of Our People

What We Value

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Deliver Excellence

Focus on the customer journey and work seamlessly across global and functional boundaries, fostering a mindset of continuous improvement. Be accountable in all aspects of your approach.

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Innovate Boldly

Take intelligent risks and work with tenacity to set new standards, constantly seeking improvement in every aspect. In this way, we aim to either win or gain valuable learning experiences.

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Integrity First

Be humble and authentic, appreciating the uniqueness and diversity in others. Treat everyone with respect and remain trustworthy in all circumstances.

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Embrace Curiosity

Be empowered to experiment and keep moving ahead through change, pursuing continuous learning with a thirst for knowledge.

Cyara’s Culture

We walk the talk when it comes to being an equal opportunity employer. We’re focused on building and maintaining a diverse, inclusive and authentic workplace where you can feel comfortable bringing your whole self to work. We offer an environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition.

Learning

We’re a culture of continuous improvement and we recognize the opportunity for you to continue to become a lifelong learner. If you’re keen to learn new skills as part of your role, we’ll work with you on your employee Career Development Plan to help you get there.

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Health, Wellness & Community

Your health and well-being as an employee is a focus we take seriously. We work hard but we also recognize that maintaining a healthy work/life balance is crucial. By offering the flexibility for our employees to work-from-home, they will have the benefits of a high-trust workplace where they can manage their own work hours and ensure they’re supported around the globe and have the time for their people, family and passions.

We believe supporting the community is a big part of our DNA.

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CKO22 Chicago charitable employee event
Cyara India team
The Circle Back Initiative - Employer - We commit to respond to every applicant - 2023

To us, there’s nothing more important than having a simplified application process. There’s also nothing worse than being ghosted after you apply for a role! As a global Circle Back Initiative employer, we commit to respond to every applicant.

Here’s what you can expect:

  1. We make it super easy and quick to apply, and there are no fussy formats or text conversions to contend with!
  2. Search below for the perfect role, click on the job title to learn more, and then click the Apply for this Role button.
  3. From the time you apply, you’ll have the contact details of the person who’s working on your application.
  4. We’ll endeavor to keep you in the loop every step of the way throughout our hiring process.

Help Us Get to Know You!

We appreciate the time it takes to apply for a role so we recommend your CV tells us about you and, more importantly, why you believe your skills and experience are suitable for Cyara in the role you applied for. Your value proposition, related to the role you apply for, is a key element to helping you get selected for the next steps in our hiring process.

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Quotes from New Cyarans

“Very welcoming team! It was great having a structured onboarding process with a list of tools and people to contact. It went very smoothly”

“First time getting a Welcome Kit! It was the smoothest onboard I’ve been through. Having a fully developed LMS that walks new joiners through the platform was fantastic.”

“I like the idea of having a ‘buddy’ for the first 30-60 days.”

Open Positions

Check back here for the latest job postings; we are always looking for great talent!

Don’t see an open role that suits your skills? We’d still love to hear from you! Send us your Letter of Interest and CV and we’ll get back to you. Contact Cyara Careers.

We Take Pride in What We Do

Cyara AI-Led CX Transformation Platform-Monitor, Optimize, Connect, Refine, Transform

Assure Journeys. Transform Experiences.

Cyara revolutionizes the way businesses transform and optimize customer experiences. The Cyara AI-Led CX Transformation Platform replaces time-consuming, error-prone manual processes, empowering enterprises to drive CX transformation, monitor and assure customer journeys, and optimize CX across all self-service and agent-assisted channels, including voice, video, and conversational AI. Cyara helps many of today’s leading brands raise the bar on customer experience by ensuring that customer journeys perform exactly as designed, and that CX systems operate as intended, even under pressure. Cyara is the only choice for complete, end-to-end CX transformation!

Start the Conversation

Tell us what’s on your mind, and learn how Cyara’s AI-led CX transformation can help you delight your customers.

Contact Us

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