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Cyara Customer Experience Assurance Platform

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Careers

Careers at Cyara

We Are Accepting Applications!

See Open Positions
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Why Bring Your Career to Cyara?

We’re on a mission to bring in the best talent to help us shape the future of CX. As a member of the team, you’ll be surrounded by our amazing forward-thinking team of talented innovators, constantly brimming with new ideas. Who knows, the next one could be yours!

Glassdoor® 4.6 star rating

★★★★★ “Rewarding work with great people”

★★★★★ “Great Company, Great Culture”

★★★★★ “AWESOME Culture with GREAT Solutions and Happy Customers!!!”

★★★★★ “Exciting, Fun, Dynamic and Creative”

★★★★★ “Great culture & people – lots of momentum”

Cyara 2022 Certification Badge
UK 2023 Great Place to Work Best Workplaces for Wellbeing Small Organisations

Who Will You Work With?

At Cyara, you’ll have the opportunity to work with a team who are driven, share common goals, and value the expertise of their peers. We have fun along the way and offer multiple groups to join, online channels to contribute to, health and wellness programs to benefit from, and teams to simply have fun with.

When you join Cyara, you’ll work for a growing, global company full of passionate people. You can learn more about life at Cyara by checking out our employee profiles page. We credit our amazing growth and success to the fact we’ve built our business on four essential values we each live and breathe every day.

Inc 2021 Best Workplaces badge
Photo of employee Dheeraj Kumar with quote image

Dheeraj Kumar

Being at Cyara gives me a sense of freedom. I don’t feel that my work is restricting me from spending time with my family or myself.

Banner image with Cyara logo and Tim Sprau's photo

Tim Sprau

One of the reasons I joined Cyara is because they’re the market leader. In order to stay a market leader you must grow and innovate. Cyara’s inclusion and diversity approach is a big reason I joined - everyone has a seat at the table.

Image of Barbara Comish with quote from header and cyara logo

Barbara Comish

As a woman in technology, I have spent the majority of my career outnumbered. That is not the case here. I have appreciated Cyara's desire to hire a more diverse workforce. Here at Cyara there is a place at the table for people of all genders, race, colors and backgrounds. To me that is terrific progress! I think the "family first" attribute is one of Cyara's finest cultural values.

Meet More of Our People

What We Value

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Customer Obsession

We pride ourselves on our customer focus. We strive to make sure that our customers (and their customers) have a delightful experience EVERY time!

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Innovation

We are not afraid to bring new ideas, thinking, and approaches, and to question our existing approach.

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Humility

We’re committed to a flat, team-centric culture where everyone rolls their sleeves up to get the job done.

Award ribbon icon - blue

Quality

We always strive for excellence.
The mark of a true professional is delivering a quality outcome.

Cyara’s Culture

We walk the talk when it comes to being an equal opportunity employer. We’re focused on building and maintaining a diverse, inclusive and authentic workplace where you can feel comfortable bringing your whole self to work. We offer an environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition.

Learning

We’re a culture of continuous improvement and we recognize the opportunity for you to continue to become a lifelong learner. If you’re keen to learn new skills as part of your role, we’ll work with you on your employee Career Development Plan to help you get there. We even have a Learning Stipend each year for all of our employees to benefit from.

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Smiling people in workout class

Health and Wellness

Your health and well-being as an employee is a focus we take seriously. We work hard but we also recognize that maintaining a healthy work/life balance is crucial. By offering the flexibility for our employees to work-from-home, they will have the benefits of a high-trust workplace where they can manage their own work hours and ensure they’re supported around the globe and have the time for their people, family and passions.

We also offer all employees access to ClassPass which gives access to a wealth of classes for fitness, meditation, and more in addition to our own optional meditation and mindfulness sessions to encourage our teams to always look after their wellbeing.

Community and Giving Back

We believe giving back is a big part of our DNA. That’s why we launched the Cyara Giving Back Program. This program allows all employees the option to take one fully paid day off per quarter to volunteer their time at a charity of their choice.

We also care strongly for the environment and are part of a Tree Planting program which plants 3 trees on each employee’s behalf on their birthday.

336
Trees Planted Since July 2022

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Smiling employees at CKO
Smiling staff at annual company kick-off
ANZ SKO staff panorama
ANZ CKO smiling staff at dinner gathering (1)
Cyara engineering team embracing scaled agile framework
CKO22 Chicago charitable employee event
Cyara India team

What to Expect When You Apply

The Circle Back Initiative - Employer - We commit to respond to every applicant - 2023

To us, there’s nothing more important than having a simplified application process. There’s also nothing worse than being ghosted after you apply for a role! As a global Circle Back Initiative employer, we commit to respond to every applicant. From the time you apply, you’ll have the contact details of the person who’s working on your application and we endeavour to keep you in the loop every step of the way throughout our hiring process.

We appreciate the time it takes to apply for a role so we recommend your CV tells us about you and, more importantly, why you believe your skills and experience are suitable for Cyara in the role you applied for. Your value proposition, related to the role you apply for, is a key element to helping you get selected for the next steps in our hiring process. We make it super easy and quick to apply and there are no fussy formats or text conversions to contend with either.

Quotes from New Cyarans

“Very welcoming team! It was great having a structured onboarding process with a list of tools and people to contact. It went very smoothly”

“First time getting a Welcome Kit! It was the smoothest onboard I’ve been through. Having a fully developed LMS that walks new joiners through the platform was fantastic.”

“I like the idea of having a ‘buddy’ for the first 30-60 days.”

Open Positions

Check back here for the latest job postings; we are always looking for great talent!

Don’t see an open role that suits your skills? We’d still love to hear from you! Send us your Letter of Interest and CV and we’ll get back to you. Contact Cyara Careers.

We Take Pride in What We Do

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Pitney Bowes, Electrolux, and ADP trust Cyara to deliver customer smiles at scale.

Learn more about the Cyara Automated CX Assurance Platform.

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Velocity

Functional & Regression Testing

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Botium

Chatbot Testing & Assurance

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Cruncher

Performance Testing

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Pulse

Customer Experience Monitoring

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LiveVQ

Voice Quality Assurance

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