Webinar: The Value of Automated Chatbot Testing
Wednesday, July 27, 2PM ET
Presented by:
Christoph Börner, Senior Director, Digital, Cyara
Ready to Take Your CX Test Automation to the NEXT LEVEL?
Build Better CX
with Less
- Risk
- Cost
- Effort
Assure Your Contact Center Delivers Flawless CX
MINIMIZE EFFORT
Automate contact center testing & monitoring with a single solution
REDUCE COST
Decrease testing time & resource demand with cost-saving, self-service automation
MITIGATE RISK
Eliminate error-ridden, manual contact center processes & expensive downtime
Discovery & Design
Automatically discover your existing IVR applications and collaborate with remote and in-house teams to design customer journeys. Learn More…
Automated Testing
Increase productivity by automating functional, regression, and load testing of your voice and digital contact center systems. Learn about Velocity and Cruncher…
CX Monitoring
Proactively monitor your contact center technology from the customer’s perspective, quickly identify issues — reducing risk of downtime and poor-quality CX. Learn about Pulse…
How We Do It
A single customer journey depends on a complex set of technology working together. With Cyara you define customer journeys that direct our bots to engage with your systems, testing your network, applications, and even back end data systems. This enables us to identify issues in how the journeys perform, from the customer perspective. And, because we engage with your systems just as a customer would, we work with any contact center platform.
Customer Smiles. Delivered at Scale.
Why We’re Better
Cyara offers the only automated CX assurance platform that spans the entire development lifecycle for your contact center technology, and tests voice and digital channels, as well as self-service through agent-assisted service. Cyara enables Agile and DevOps methodologies with a focus on maximum automation and productivity through ease of use.
Cyara Works with Any Technology Platform
Cyara Assures over 5 Billion Consumer Relationships
3 out of 5
Most Valuable Global Brands
4 out of 5
Top Rated Health Insurance Companies
4 out of 5
Top Rated Car Insurance Companies
3 out of 5
Top Property Insurance Companies
3 out of 5
Most Valuable Tech Companies
Our Customers
