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Cyara

Cyara

Cyara Customer Experience Assurance Platform

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Cyara Unveils Next-Gen Platform

for Assuring CX Across Voice, Digital and AI Channels with Expanded Coverage in 100+ Countries

Read the Announcement

Transform, Optimize & Assure Your Customer Journeys

Cyara’s AI-Powered CX Assurance Platform Helps Businesses Evolve to Meet Customers’ Expectations

Learn More

Make Every Interaction Flawless with Complete, End-to-End Customer Experience Assurance

Reduce costs (hand cradling money)

Lower
Costs

Reduce cost for delivering quality customer experiences

Achievement (arrow in target bullseye)

Innovate
Faster

Deliver fully optimized customer journeys quickly

Alert triangle icon

Mitigate
Risk

Remove the risk to delivering high-quality customer interactions

Comprehensive CX-People with hearts and smiles

Improve
CX & CSAT

Drive a customer-centric focus throughout the organization

334% ROI.
Payback in Less than 6 Months

Read the in-depth commissioned study, The Total Economic Impact™ of Cyara, conducted by Forrester Consulting to discover the total cost savings and benefits realized by Cyara customers.

Read the TEI
AI-Led CX Transformation Platform - Assure Journeys. Transform Experiences

Cyara Assures over 5 Billion Consumer Relationships

technology-network-lines connecting circles icon

4 of the top 5
Largest Tech Companies

Award platform steps 1, 2, 3

6 of the top 10
Forbes 500 US Companies

Lightbulb with clews

3 of the top 5
Most Innovative Brands

Health insurance

6 of the top 10
Health Insurance Companies

Auto insurance

4 of the top 6
Car Insurance Companies

How We Do It

A single customer journey depends on a complex set of technology working together. With Cyara you define customer journeys that direct our bots to engage with your systems, testing your network, applications, and even back end data systems.

Cyara identifies issues in how your customer experience applications perform, from the customer’s perspective, enabling you to find and fix potential problems before customers are impacted.

Watch the Video
Customer Smiles

Why Companies Choose Cyara

Cyara offers the only AI-led CX transformation platform that spans the entire development lifecycle for your contact center technology. Easily test and monitor every system — IVRs, chatbots, even live voice interactions — with a user-friendly, no-code interface.

Cyara Works with Any Technology Platform

Twilio
AWS
Avaya
Genesys
Nice
Cisco
Google Cloud

Our Customers

ABN-AMRO
ADP
Agero
aircall
Amazon
Anthem
ATu0026T
Blue Shield California
Capital Group
Cognizant
ebay
Gather
Liberty Mutual
Salesforce
Telefónica
Travelers
Vodafone
Zoom

Cyara’s AI-Led CX Transformation Platform Is Award-Winning

Silver 2024 Stevie Winner-International Business Awards
ICXA 24 Gold Winner Best Use of AI award
Inc. 5000 Americas fastest growing private companies
TMC Communications Solutions Product of the Year Award 2024
Best of Enterprise Connect 2025 Winner-most innovative use of AI
2024 Globee Awards Gold Winner-Golden Bridge Awards
Customer-Contact Center Technology Award 2024
Netty Awards winner
TMCnet 2024 Teleworking Solutions Excellence Award
CUSTOMER Conversational AI Excellence24 award
CRM Excellence TMC award 2024
Customer Magazine Voice Technology Excellence Award 2024
2024 SIIA CODiE Awards

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