Cyara helped us discover capacity issues during load testing which meant we avoided negative outcomes.
Chuck Sunker, Manager, Consultant Support Systems, Thirty-one gifts USA
Cyara is proving to be invaluable for validating our MPPs. I can run 7 tests in 3 minutes instead of 20. And it documents how each test went without me getting confused. Using Cyara we’ve been able to uncover important information in where our configuration is incorrect.
Thomas, IVR Developer, Fortune 500 Global Bank
Without the Cyara tool, I cannot see how we would have been able to check that everything was correct without waiting for production traffic to show us where the problems were. It has reduced the risk to the bank by a large amount and we finished the changes 9 hours ahead of schedule across the 2 days saving us money.
Russell Penney, Architect, Top 20 Global Bank
"[Thanks to Cyara...] Hang ups in IVR due to system fails reduced by 66% – 60,000 per month."
Stuart Selby, Head of Contact Center Operations, Barclays Bank