Turn Every Interaction Into a Reason Why Customers Stay
Seamless CX assurance for every channel – voice, chat, AI & beyond
140+
Nations with true in-country dialing
350M+
Customer journeys per year
90%
Productivity increase in IVR development
1M+
Assured AI-generated responses
The No. 1 choice of the world’s most powerful brands
Discover the power of GenAI end-to-end CX assurance
Boost CSAT scores
Deploy unified, customer-centric interactions
Accelerate innovation
Deliver omnichannel customer journeys faster
Mitigate risk
Eliminate financial, reputational & compliance pitfalls
Maximize performance
Empower teams with AI-driven automation
AI-Led CX Assurance, Productivity & Growth Platform
We’re on a mission to eradicate bad customer experience
Functional, regression, & objective testing
AI-driven automation accelerates system development cycles with IVR testing that catches issues early and increases containment.
Performance testing
Simulate real-world conditions with AI-powered CX testing for load, stress, and capacity performance.
CX monitoring
Detect outages and service issues through AI-infused omnichannel IVR monitoring.
Telecom assurance
Reduce call failure with physical infrastructure in 140+ countries and AI-enhanced telecom monitoring coverage for 400+ carriers.
Agent environment assurance
Regain visibility into agent environments with AI-driven proactive monitoring, automated alerts, and troubleshooting guides to ensure top-quality interactions.
Call ID line assurance
Continuously scan mobile networks and spam-blocking apps worldwide for real-time visibility into outbound caller ID presentation.
Conversational AI optimization
Develop and deploy better CX bots faster while maximizing efficiency and cutting costs.
Generative AI assurance
Tackle the unique risks of GenAI-powered bots, including hallucinations, misuse, security, compliance, and more.
WebRTC monitoring
Identify and resolve issues affecting your WebRTC-based applications.
Cyara assures more than 5 BILLION customer relationships
TOP 5
Largest Insurers
TOP 5
Largest Banks
TOP 5
Largest Healthcare & Life Sciences Companies
TOP 5
Largest Tech Companies
TOP 5
Most Innovative Companies
Award-winning AI-led CX assurance platform
See what our customers are saying
Excellent and reliable IVR testing
What truly sets Cyara apart is their support team. They’re responsive, knowledgeable, and went the extra mile to ensure we were using best practices when setting up our testing scenarios. We now run campaigns daily, with some tests repeating hourly. Cyara has helped us maintain a high level of quality and confidence in our systems.
Mohammad S.
Dir. IT Telecommunications | Enterprise
Game Changer for Automated CX
Cyara is the gold standard for automated customer experience (CX) assurance. What stands out most is its ability to simulate real-world customer interactions across voice and digital channels with astonishing accuracy.
Surajit N.
QA Consultant | Enterprise
Cyara: An Excellent and Stable Testing Platform
The scripting is relatively simple and very simple to use.
Verified User in Insurance
Enterprise
