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Cyara

Cyara

Cyara Customer Experience Assurance Platform

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AI-Led CX Transformation Platform Provider

Webinar: Cyara & Teneo explore the AI Revolution in Customer Care: Optimizing Contact Centers with Generative AI

QBox is now NLP Advanced Analytics, only in Botium. Learn more.

Cyara named a winner in the Best of Enterprise Connect awards in Most Innovative Use of AI category. Learn More

NEW! Cyara Number Trust for Call Line ID (CLID) assurance lets YOU see how your customers see you. Learn More!

Foolproof cloud contact center migrations, made insanely simple. Get Your FREE Guide

Webinar: Generative AI’s Role in Tomorrow’s Dialogues, with Telefónica. Register Here!

See how Cyara delivered a 334% ROI with payback in less than 6 months. Read the TEI

What do customers think of your chatbot? Read the study featured in Forbes now

Webinar: How NICE & Cyara are Closing the Loop to Achieve Operational Excellence. Watch now

Webinar: Learn how Salesforce optimizes customer connections. Watch now

Webinar: Deciphering the World of LLM-Based AI. Watch now

Make Every Interaction Flawless with Complete, End-to-End Customer Experience Assurance

Reduce costs (hand cradling money)

Lower
Costs

Reduce cost for delivering quality customer experiences

Achievement (arrow in target bullseye)

Innovate
Faster

Deliver fully optimized customer journeys quickly

Alert triangle icon

Mitigate
Risk

Remove the risk to delivering high-quality customer interactions

Comprehensive CX-People with hearts and smiles

Improve
CX & CSAT

Drive a customer-centric focus throughout the organization

334% ROI.
Payback in Less than 6 Months

Read the in-depth commissioned study, The Total Economic Impact™ of Cyara, conducted by Forrester Consulting to discover the total cost savings and benefits realized by Cyara customers.

Read the TEI
AI-Led CX Transformation Platform - Assure Journeys. Transform Experiences

Cyara Assures over 5 Billion Consumer Relationships

Tech companies

4 of the top 5
Largest Tech Companies

Award platform steps 1, 2, 3

6 of the top 10
Forbes 500 US Companies

Lightbulb with clews

3 of the top 5 Most Innovative Brands

Health insurance

6 of the top 10
Health Insurance Companies

Auto insurance

4 of the top 6
Car Insurance Companies

How We Do It

A single customer journey depends on a complex set of technology working together. With Cyara you define customer journeys that direct our bots to engage with your systems, testing your network, applications, and even back end data systems.

Cyara identifies issues in how your customer experience applications perform, from the customer’s perspective, enabling you to find and fix potential problems before customers are impacted.

Watch the Video
Customer Smiles

Why Companies Choose Cyara

Cyara offers the only AI-led CX transformation platform that spans the entire development lifecycle for your contact center technology. Easily test and monitor every system — IVRs, chatbots, even live voice interactions — with a user-friendly, no-code interface.

Cyara Works with Any Technology Platform

Twilio
AWS
Avaya
Genesys
Nice
Cisco

Our Customers

ABN-AMRO
ADP
Agero
aircall
Amazon
Anthem
ATu0026T
Blue Shield California
Capital Group
Cognizant
ebay
Gather
Liberty Mutual
Salesforce
State Farm
Telefónica
Travelers
Vodafone
Zoom

Cyara’s AI-Led CX Transformation Platform Is Award-Winning

2024 Globee Awards Gold Winner-Golden Bridge Awards
Customer Magazine Voice Technology Excellence Award 2024
2024 SIIA CODiE Awards
13th Annual Best in Biz Awards Bronze Winner 2023
TMCnet Remote Work Pioneer Award 2022
American Business Awards 2021 Silver Stevie Award Winner
Red Herring Global 100 Winner
SIIA CODiE Finalist-2021
2022 Silver Stevie Award Winner for Sales & Customer Service
TMC Customer Product of the Year Award 2022
Golden Bridge Awards - 2022 Globee Awards Silver Award Winner
Customer Contact Center 2022 Technology Award
Gartner Cool Vendor award
Golden Bridge Awards - Globee Awards Gold Award Winner 2022
American Business Awards Silver 2022 Stevie Award Winner
12th Annual Best in Biz awards 2022 silver award winner
TMCnet 2022 Teleworking Solutions Excellence Award

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