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Cyara Customer Experience Assurance Platform

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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
          • Telco infrastructureValidate carrier connectivity and routing for global calling and SMS
          • Network & endpointsValidate WebRTC media paths and agent desktop connectivity
    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
          • Human agent monitoringMonitor live agent connectivity and experience in real-time
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Events

Upcoming Events

Meet Cyara at Genesys Xperience 2026 Las Vegas
Event
September 1, 2026

Genesys Xperience 2026 Las Vegas

Register to meet us at Genesys Xperience in Las Vegas this September to learn how Cyara's AI-led CX assurance solutions can benefit you.
Meet Cyara at ICMI Contact Center 2026 Orlando
Event
October 28, 2026

ICMI Contact Center 2026 Orlando

Meet with the Cyara team while at ICMI Contact Center, and explore the latest contact center technology.

Past Events

Join Cyara at CCW Las Vegas June 22-25 2026
Event

June 22, 2026

CCW Las Vegas

Register to meet us at CCW in Las Vegas this June to learn how Cyara's AI-led CX assurance solutions can benefit you.

Webinar

June 17, 2026

Webinar: Beyond AI Agents: Building the CX Control Plane

As CX organizations move from isolated AI agents to multi-agent environments, the challenge shifts from building successful agents to governing how they act.

Meet Cyara at NiCE World 2026 Orlando
Event

June 8, 2026

NiCE World 2026 Orlando

Register to meet us at NiCE World this June to learn how Cyara's AI-led CX assurance solutions can benefit you.

Webinar - The readiness strategy for safe, scalable agentic AI - May 28 2026 12pm EST
Webinar

May 28, 2026

Webinar: Insider session: The readiness strategy for safe, scalable Agentic AI

This exclusive insider session breaks down what it really takes to ensure your AI is ready before it affects your customers, your brand, and your bottom line.

Cyara Xchange - The age of AI-Assurance - Dallas TX April 28-30 2026
Cyara event

April 28, 2026

Xchange 2026 - Where CX & AI Converge

Join us at Cyara Xchange 2026, the customer experience transformation conference. Transform your operations for CX excellence!

Webinar-AI in CX in 2026: A roundtable discussion with Project Voice, Cyara, and CCAI Association
Event

April 14, 2026

Webinar: AI in CX in 2026 - a Roundtable Discussion

This half-hour discussion, hosted by Project Voice Capital Partners' Bradley Metrock, will center around current CX trends related to AI. Results from a recent CX survey and newly-released white paper will be shared as well.

CCW webinar - Don't Undervalue Voice - In pursuit of global call connection & quality in a high-stakes CX era
Webinar

March 24, 2026

Webinar: Don’t Undervalue Voice - In Pursuit of Global Call Connection & Quality in a High-Stakes CX Era

Improve CX voice quality in your contact center by ensuring clear connections and addressing audio issues effectively.

Join Cyara at Enterprise Connect Las Vegas March 10-12 2026
Event

March 10, 2026

Enterprise Connect Las Vegas

Register to meet us at Enterprise Connect in Las Vegas this March to learn how Cyara's AI-led CX assurance solutions can benefit you.

Webinar: From AI Risk to ROI - How top performers assure CX at scale. Wed Jan 28 11am PT. With Beth Shultz (Metrigy) and Aitha Pulijala (Cyara)
Webinar

January 28, 2026

Webinar: From AI Risk to ROI - How Top Performers Assure CX at Scale

In this exclusive session, Beth Schultz (Metrigy) and Amitha Pulijala (Cyara) unpack Metrigy’s latest “Business Value Analysis of CX Assurance.”

ccw orlando jan 21-23 2026 - jw marriott bonnet creek
Event

January 21, 2026

CCW Orlando 2026

Meet with customer contact leaders and learn about tools, technology, and techniques to drive your business endeavors to new heights. Discover how AI-powered technology can transform customer and employee experiences – schedule a meeting with us at the event now!

Enterprise connect webinar-beyond the bot
Webinar

November 13, 2025

Webinar: Beyond the bot - The state of self-service and AI agents - Enterprise Connect

In this strategic webinar, you'll learn the state of the art for AI-powered self-service across all channels. We'll clarify the difference between legacy chatbots and modern Intelligent Virtual Assistants (IVAs), exploring their deployment in both text and voice.

Reuters events - Customer service and experience east 2025 Nov 4-5 NYC
Event

November 4, 2025

Reuters events: Customer Service & Experience East 2025

Tackling complex CX challenges through tough questions and honest dialogue. Engaging Sessions. Best-In-Class Experience. Market Insights. Expert Speakers. Networking Opportunities.

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