Highlights
Xchange

March 26, 2018 - March 28, 2018

At Cyara Xchange, you’ll gain insight and inspiration from CX thought leaders and industry experts. We’ve designed our inaugural conference to provide you with the opportunity to see things from a new perspective. Our robust program showcases CX pioneers who will share their stories and best practices on digital transformation, Agile/DevOps, and Operational Customer eXperience (OCX).

See what you missed!

Upcoming Events
Live Webinar

Live Webinar

April 25, 2019

According to recent CustomerThink research, only 25% of CX initiatives are “winning” — able to show business value or gain a competitive edge. Clearly, the goal of “competing on CX” has not been realized for most brands. The point of competing is to win! Technology can play a key role in helping CX leaders deliver an end-to-end experience that sets the brand apart. Join us to explore how CXTech innovations can drive Customer Experience success — for your customers and your business.

Live Webinar

Live Webinar

May 15, 2019

Customer experience is today’s battleground, and delivering great experiences relies on constantly improving the technology used to engage your customers. Good DevOps practices are key to accelerating development while improving quality. High performers understand that improvement isn’t possible without knowing where you are and where you want to be. Some teams focus on quality metrics, such as code quality, but if you want the big picture, measurement needs to focus on much more. Catching defects earlier in the development cycle, and better customer experience awareness are key to assuring customer satisfaction — the real measure of value.

Live Webinar

Live Webinar

May 21, 2019

With new competition emerging every day, businesses are transforming themselves, and using software as a means to drive differentiation. Digital transformation has become a key initiative for businesses across the globe, and CX is ground zero. To meet ever evolving consumer demand for outstanding experiences, application developers need to be able to deliver new features and experiences quickly while assuring high quality code. Join this webinar featuring Forrester and learn how testing and QA practices are changing to enable and accelerate digital transformation.

Past Events
Enterprise Connect 2019

Enterprise Connect 2019

March 21, 2019

Mark your calendar to hear Alok Kulkarni speak about The New Role of the Developer in the Contact Center at Enterprise Connect. Please visit Cyara in booth #1843 to see all the latest features of our CX Assurance Platform v7.6. Register today

Testing Bots with Bots: Conversational CX Gives Rise to a New Breed of Testers

Testing Bots with Bots: Conversational CX Gives Rise to a New Breed of Testers

March 11, 2019

Mark your calendar to hear Mike Monegan speak about Testing Bots with Bots: Conversational CX Gives Rise to a New Breed of Testers. Register today

CCW Berlin 2019

CCW Berlin 2019

February 19, 2019 - February 21, 2019

Cyara is excited once again to be co-sponsoring with our partner InfinIT.cx at CCW Berlin. Register today and stop by stand no. A13 in Hall 1 to say hello!

 
 

CCA Annual Convention, Glasgow

CCA Annual Convention, Glasgow

November 14, 2018 - November 15, 2018

Cyara is proud to be a silver sponsor of the CCA Annual Convention.

For almost 25 years CCA Annual Convention has been the critical voice of our market place providing cutting-edge thought-leadership, proven strategies and leading examples of innovation and success. Stop by the Cyara booth and talk to us about how to accelerate your CX development, increase quality across digital and voice channels, and assure customer journeys end-to-end.

For more information and to register visit here.

CX Summit, Malaysia

CX Summit, Malaysia

November 14, 2018 - November 15, 2018

CX Summit 2018 will be the biggest CX engagement in Asia Pacific; designed to provide thought-leadership, key business insights and business networking opportunities. This time, we are having a larger regional participation & collaboration, building on the successful Summits from the past years.

Come see the future of customer experience at CX18. Register Now!

Cyara Xchange Roadshow

Cyara Xchange Roadshow

November 14, 2018

The Cyara Xchange 2018 Roadshow is designed to help you succeed in the experience economy by harnessing the power of DevOps and automation and applying them to your CX development initiatives. For more details visit cyara.com/xchange/

Homeserve, Walsall, UK

Homeserve, Walsall, UK

September 5, 2018

We are delighted to be sponsoring this event hosted by Homeserve. Winners of Best Customer Experience Centre of the Year at the CCA Excellence Awards last year, Homeserve will provide insight into how they generate great experiences for both their customers and colleagues. For more details visit www.cca-global.com

G-Summit Melbourne

G-Summit Melbourne

July 31, 2018 - August 1, 2018

Cyara is proud to be a sponsor at Genesys G-Summit in Melbourne 31 July-1 August. Come and hear our customer case study session with Flare Design, and say hello to us in the App Foundry. 

G-Summit Wellington

G-Summit Wellington

July 25, 2018

Cyara is proud to be a sponsor at Genesys G-Summit in Wellington, 25 July. Come and say hello to Cyara in the App Foundry and hear how we can help assure your CX. 

G-SUMMIT, London

G-SUMMIT, London

June 28, 2018

G-Summit London is returning for 2018, gathering visionaries, partners and industry thought leaders from across the UK&I. Join us to hear from engaging and dynamic speakers, and participate in interactive presentations and panel discussions that address the main challenges to delivering exceptional customer experience. Register Now!

ANZTB Test 2018 Conference

ANZTB Test 2018 Conference

June 1, 2018

The theme for this year’s ANZ Testing Board conference is Tailoring Testing for Success, and it will feature guest speakers sharing their experience and thoughts on current software testing practices.

Come along and hear Cyara CEO Alok Kulkarni present on the Future and the Now of Improving Your Customer Experience with Automated Testing. Register Now!

Genesys CX18, Nashville Tennessee

Genesys CX18, Nashville Tennessee

May 1, 2018 - May 4, 2018

Connect. Engage. Innovate. Come see the future of customer experience at CX18. Register Now!

SpeechTEK, Washington DC

SpeechTEK, Washington DC

April 9, 2018 - April 11, 2018

C202 – Getting Chatbots Right–Assuring Quality Customer Experience
Mike Monegan, Vice President Product Management, Cyara

C103 – Is the Net Promoter Score Dead?
James Isaacs, President, Cyara

Cyara Xchange 2018

Cyara Xchange 2018

March 26, 2018 - March 28, 2018

At Cyara Xchange, you’ll gain insight and inspiration from CX thought leaders and industry experts. We’ve designed our inaugural conference to provide you with the opportunity to see things from a new perspective. Our robust program showcases CX pioneers who will share their stories and best practices on digital transformation, Agile/DevOps, and Operational Customer eXperience (OCX).

See what you missed!

CCW Berlin 2018

CCW Berlin 2018

February 26, 2018 - March 1, 2018

Cyara is excited to be co-sponsoring with our partner InfinIT.cx at CCW Berlin. The event will be held at the Estrel Congress Center in Berlin on 26 February to 1 March 2018. Register today and stop by stand no. A13 in Hall 1 to say hello!

Visit here for a free ticket or to schedule an appointment with us.

CCW Fall

CCW Fall

October 17, 2017 - October 18, 2017

Cyara will be exhibiting at CCW Fall, October 17-18, 2017. The event will be held at the Horseshoe Bay Resort in Austin.

Customer Advisory Board, London

Customer Advisory Board, London

October 5, 2017

Speaker Spotlight

Daryn Mason is a Customer Experience Thought Leader, Speaker & Blogger at Digital Leadership Associates. He will be sharing What’s Next for CX? (And How Can You Be Ready?).

The Cyara Customer Advisory Board is an intimate, invitation-only meeting intended to foster conversation and learning from fellow CX leaders from a variety of top-tier companies.

G-Summit 2017 US Roadshows

G-Summit 2017 US Roadshows

September 28, 2017 - November 14, 2017

Cyara is proud to be sponsoring the upcoming Genesys G-Summit roadshows across the United States in September, October, and November. These events are a great opportunity to network with Cyara and Genesys customers, partners, and CX experts to develop new strategies and tactics.

The events begin with a networking lunch and include sessions on empowering your digital business with the human touch, and feature a diverse line-up of executive speakers, customer use cases, interactive workshops, and on-demand demonstrations.

Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

September 18, 2017 - September 19, 2017

Cyara is proud to be a gold sponsor at the Call Centre & Customer Services Summit in Manchester, United Kingdom.

Genesys G-Summit India

Genesys G-Summit India

September 13, 2017 - September 15, 2017

Cyara is proud to be a silver sponsor at G-Summit India, being held in Sri Lanka, September 13-15.

G-Summit Melbourne

G-Summit Melbourne

August 7, 2017 - August 8, 2017

Cyara is proud to be a gold sponsor at G-Summit Melbourne, August 7-8.

CX17 Brussels

CX17 Brussels

June 7, 2017 - June 9, 2017

Cyara is proud to be a bronze sponsor at CX17, June 7-9 in Brussels. Formerly G-Summit, CX17 is a new Customer Experience event from Genesys.

CX17 Indianapolis

CX17 Indianapolis

May 22, 2017 - May 25, 2017

Cyara is proud to be a bronze sponsor at CX17, May 22-25 in Indianapolis. Formerly G-Force, CX17 is a new Customer Experience event from Genesys.

CCW Berlin 2017

CCW Berlin 2017

February 20, 2017 - February 23, 2017

Cyara will be exhibiting at CCW Berlin in February 2017. The event will be held at the Estrel Congress Center in Berlin.

Avaya Engage 2017

Avaya Engage 2017

February 12, 2017 - February 16, 2017

Cyara will be exhibiting at the Avaya Engage 2017 International Avaya User Group (IAUG) summit.

Seminar – Delivering a Flawless Customer Experience Every Time + Conversation Club (Wellington)

Seminar – Delivering a Flawless Customer Experience Every Time + Conversation Club (Wellington)

February 1, 2017

Mark your calendar now for this seminar and Conversation Club in Wellington, New Zealand on 1 February, presented by Cyara: Delivering a Flawless Customer Experience Every Time.