Highlights
Xchange

October 21, 2019 - October 23, 2019

At Cyara Xchange, you’ll gain insight and inspiration from CX thought leaders and industry experts. We’ve designed our inaugural conference to provide you with the opportunity to see things from a new perspective. Our robust program showcases CX pioneers who will share their stories and best practices on digital transformation, Agile/DevOps, and Operational Customer eXperience (OCX). For more details visit here.

Upcoming Events
G-Summit Europe

G-Summit Europe

September 10, 2019 - September 12, 2019

Cyara is once again excited to sponsor G-Summit Europe.

Join us in Amsterdam to learn about emerging technologies, talk with peers and explore the future of customer experience. In the process, you’ll learn how to make every moment count for your customers, for your agents and for your business. Make every moment count at G-Summit Europe — and each day forward — as you engage with customers and take their experiences to new heights.

Register here.

Customer Experience Asia Week 2019

Customer Experience Asia Week 2019

September 23, 2019 - September 26, 2019

Cyara is proud to sponsor CX Asia Week 2019. Now in its 7th year, Asia’s #1 CX event will feature 70+ CX industry leaders taking the stage to share best-in-class CX strategies. Deep-diving into 6 topical areas on Customer Journeys, AI-Powered CX, Customer Service Digitisation, Customer and CX Insights, Channel Experiences and Experiential CX, this is the ONLY event you will need to attend to find out what’s trending in the world of CX.

Register here.

Engage Focus Groups

Engage Focus Groups

September 26, 2019

Cyara is proud to sponsor the Engage Focus Groups in London on 26th September.

The Engage Focus Groups are designed to offer a platform for like-minded professionals to engage in detailed discussion and find solutions to some of the most pressing issues and challenges facing the industry.

We are delighted to have Martin Hill-Wilson, CX and AI Engagement Strategist, join us to host the Cyara roundtable sessions.

Register here.

Cyara Xchange 2019

Cyara Xchange 2019

October 21, 2019 - October 23, 2019

At Cyara Xchange, you’ll gain insight and inspiration from CX thought leaders and industry experts. We’ve designed our inaugural conference to provide you with the opportunity to see things from a new perspective. Our robust program showcases CX pioneers who will share their stories and best practices on digital transformation, Agile/DevOps, and Operational Customer eXperience (OCX). For more details visit here.

Past Events
G-Summit Melbourne

G-Summit Melbourne

July 30, 2019 - July 31, 2019

Discover emerging technologies, talk with peers and see the future of customer experience. Spend a day at G-Summit Melbourne and learn how to make every moment count for your customers, for your agents and for your business. Gain the ideas, tools and techniques to take your customer experiences to new heights.

Register here.

Xperience19

Xperience19

June 10, 2019 - June 13, 2019

Learn about emerging technologies, talk with peers, explore the future of customer experience, and in the process, learn to make every moment count. That’s not only our event theme, it’s our promise to you. Make every moment count at Xperience19 and from every day forward as you engage with customers and take their experiences to new heights. For more details visit here.

Enterprise Connect 2019

Enterprise Connect 2019

March 21, 2019

Mark your calendar to hear Alok Kulkarni speak about The New Role of the Developer in the Contact Center at Enterprise Connect.

Testing Bots with Bots: Conversational CX Gives Rise to a New Breed of Testers

Testing Bots with Bots: Conversational CX Gives Rise to a New Breed of Testers

March 11, 2019

Mark your calendar to hear Mike Monegan speak about Testing Bots with Bots: Conversational CX Gives Rise to a New Breed of Testers.

CCW Berlin 2019

CCW Berlin 2019

February 19, 2019 - February 21, 2019

Cyara is excited once again to be co-sponsoring with our partner InfinIT.cx at CCW Berlin.

CCA Annual Convention, Glasgow

CCA Annual Convention, Glasgow

November 14, 2018 - November 15, 2018

Cyara is proud to be a silver sponsor of the CCA Annual Convention.

For almost 25 years CCA Annual Convention has been the critical voice of our market place providing cutting-edge thought-leadership, proven strategies and leading examples of innovation and success. Stop by the Cyara booth and talk to us about how to accelerate your CX development, increase quality across digital and voice channels, and assure customer journeys end-to-end.

CX Summit, Malaysia

CX Summit, Malaysia

November 14, 2018 - November 15, 2018

CX Summit 2018 will be the biggest CX engagement in Asia Pacific; designed to provide thought-leadership, key business insights and business networking opportunities. This time, we are having a larger regional participation & collaboration, building on the successful Summits from the past years.

Cyara Xchange Roadshow

Cyara Xchange Roadshow

November 14, 2018

The Cyara Xchange 2018 Roadshow is designed to help you succeed in the experience economy by harnessing the power of DevOps and automation and applying them to your CX development initiatives. For more details visit cyara.com/xchange/

Homeserve, Walsall, UK

Homeserve, Walsall, UK

September 5, 2018

We are delighted to be sponsoring this event hosted by Homeserve. Winners of Best Customer Experience Centre of the Year at the CCA Excellence Awards last year, Homeserve will provide insight into how they generate great experiences for both their customers and colleagues.

G-Summit Melbourne

G-Summit Melbourne

July 31, 2018 - August 1, 2018

Cyara is proud to be a sponsor at Genesys G-Summit in Melbourne 31 July-1 August. Come and hear our customer case study session with Flare Design, and say hello to us in the App Foundry.

G-Summit Wellington

G-Summit Wellington

July 25, 2018

Cyara is proud to be a sponsor at Genesys G-Summit in Wellington, 25 July. Come and say hello to Cyara in the App Foundry and hear how we can help assure your CX. 

G-SUMMIT, London

G-SUMMIT, London

June 28, 2018

G-Summit London is returning for 2018, gathering visionaries, partners and industry thought leaders from across the UK&I. Join us to hear from engaging and dynamic speakers, and participate in interactive presentations and panel discussions that address the main challenges to delivering exceptional customer experience.

ANZTB Test 2018 Conference

ANZTB Test 2018 Conference

June 1, 2018

The theme for this year’s ANZ Testing Board conference is Tailoring Testing for Success, and it will feature guest speakers sharing their experience and thoughts on current software testing practices.

Come along and hear Cyara CEO Alok Kulkarni present on the Future and the Now of Improving Your Customer Experience with Automated Testing.

Genesys CX18, Nashville Tennessee

Genesys CX18, Nashville Tennessee

May 1, 2018 - May 4, 2018

Connect. Engage. Innovate. Come see the future of customer experience at CX18.

SpeechTEK, Washington DC

SpeechTEK, Washington DC

April 9, 2018 - April 11, 2018

C202 – Getting Chatbots Right–Assuring Quality Customer Experience
Mike Monegan, Vice President Product Management, Cyara

C103 – Is the Net Promoter Score Dead?
James Isaacs, President, Cyara

Cyara Xchange 2018

Cyara Xchange 2018

March 26, 2018 - March 28, 2018

At Cyara Xchange, you’ll gain insight and inspiration from CX thought leaders and industry experts. We’ve designed our inaugural conference to provide you with the opportunity to see things from a new perspective. Our robust program showcases CX pioneers who will share their stories and best practices on digital transformation, Agile/DevOps, and Operational Customer eXperience (OCX). For more details visit here.

Enterprise Connect

Enterprise Connect

March 12, 2018 - March 15, 2018

Logo Voxai

CCW Berlin 2018

CCW Berlin 2018

February 26, 2018 - March 1, 2018

Cyara is excited to be co-sponsoring with our partner InfinIT.cx at CCW Berlin. The event will be held at the Estrel Congress Center in Berlin on 26 February to 1 March 2018.

G-Summit 2017 US Roadshows

G-Summit 2017 US Roadshows

September 28, 2017 - November 14, 2017

Cyara is proud to be sponsoring the upcoming Genesys G-Summit roadshows across the United States in September, October, and November. These events are a great opportunity to network with Cyara and Genesys customers, partners, and CX experts to develop new strategies and tactics.

The events begin with a networking lunch and include sessions on empowering your digital business with the human touch, and feature a diverse line-up of executive speakers, customer use cases, interactive workshops, and on-demand demonstrations.

CCW Fall

CCW Fall

October 17, 2017 - October 18, 2017

Cyara will be exhibiting at CCW Fall, October 17-18, 2017. The event will be held at the Horseshoe Bay Resort in Austin.

Customer Advisory Board, London

Customer Advisory Board, London

October 5, 2017

Speaker Spotlight

Daryn Mason is a Customer Experience Thought Leader, Speaker & Blogger at Digital Leadership Associates. He will be sharing What’s Next for CX? (And How Can You Be Ready?).

The Cyara Customer Advisory Board is an intimate, invitation-only meeting intended to foster conversation and learning from fellow CX leaders from a variety of top-tier companies.

Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

September 18, 2017 - September 19, 2017

Cyara is proud to be a gold sponsor at the Call Centre & Customer Services Summit in Manchester, United Kingdom.

Genesys G-Summit India

Genesys G-Summit India

September 13, 2017 - September 15, 2017

Cyara is proud to be a silver sponsor at G-Summit India, being held in Sri Lanka, September 13-15.

G-Summit Melbourne

G-Summit Melbourne

August 7, 2017 - August 8, 2017

Cyara is proud to be a gold sponsor at G-Summit Melbourne, August 7-8.

CX17 Brussels

CX17 Brussels

June 7, 2017 - June 9, 2017

Cyara is proud to be a bronze sponsor at CX17, June 7-9 in Brussels. Formerly G-Summit, CX17 is a new Customer Experience event from Genesys.

CX17 Indianapolis

CX17 Indianapolis

May 22, 2017 - May 25, 2017

Cyara is proud to be a bronze sponsor at CX17, May 22-25 in Indianapolis. Formerly G-Force, CX17 is a new Customer Experience event from Genesys.

CCW Berlin 2017

CCW Berlin 2017

February 20, 2017 - February 23, 2017

Cyara will be exhibiting at CCW Berlin in February 2017. The event will be held at the Estrel Congress Center in Berlin.

Avaya Engage 2017

Avaya Engage 2017

February 12, 2017 - February 16, 2017

Cyara will be exhibiting at the Avaya Engage 2017 International Avaya User Group (IAUG) summit.

Seminar – Delivering a Flawless Customer Experience Every Time + Conversation Club (Wellington)

Seminar – Delivering a Flawless Customer Experience Every Time + Conversation Club (Wellington)

February 1, 2017

Mark your calendar now for this seminar and Conversation Club in Wellington, New Zealand on 1 February, presented by Cyara: Delivering a Flawless Customer Experience Every Time.