Cyara Automated CX Assurance Platform

Accelerate CX Testing & Increase Quality across Digital & Voice Channels

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DevOps infinity loop with Cyara Cloud Migration Assurance, Botium, Cruncher, Pulse and ResolveAX icons

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Faster Time to Market

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Reduction in Testing Time

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Greater Test Coverage

Cyara users experience improvements in speed, quality, and efficiency.

Assure Better Customer Experiences, at Scale

End-to-End CX Automation

The Cyara Platform is the only automated CX assurance solution that offers full visibility and control over your entire customer experience on every channel, from the pre-production visualization of IVR and chatbot customer journeys, to post-production and live voice quality monitoring.

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Cyara CX Transformation Platform-products including Cruncher, Voice Assure, Velocity, Pulse, BotiuAI, ResolveAX, CentraCX

FLAWLESS CX ASSURANCE

Cyara generates simulated customer traffic to give you an outside-in view of how your contact center systems perform during real-world interactions, Ensure journeys on every channel are operating flawlessly, from IVR and agent routing to chatbots, SMS, email, and more.

Cyara Velocity screen showing IVR discovery map

EASY-TO-USE AUTOMATION

Increase CX quality by maximizing automation around testing and monitoring, including automated discovery of your current CX, as well as automated test script creation and maintenance, through a user-friendly interface. No coding required!

Deliver Flawless CX throughout Every Customer Interaction

Cyara Cruncher

Test your systems at scale with load performance testing. Ensure they function as designed at peak performance.

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Cyara Voice Assure

Test and monitor your inbound and outbound call paths, with a global network that replicates call flows from multiple providers and locations in more than 80 countries.

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Cyara Velocity

Connect the CX development lifecycle (waterfall, DevOps, or Agile), from design through functional and regression testing, and rapidly innovate your CX while assuring quality.

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Cyara Pulse

Perform customer experience monitoring. Identify issues, troubleshoot problems in real-time, and deliver the best possible customer experience.

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Cyara Botium

Quality test and monitor your chatbots to be sure they understand what your customers are asking. Train them to deliver fast, accurate answers every time.

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