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Cyara Botium

Power Your Chatbot with the World’s #1 Comprehensive Conversational AI Testing & Training Platform

Talk to an Expert Calculate ROI
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Cyara Botium-Automated Chatbot Testing & Assurance-Devops loop

What Is Botium?

Botium is an all-in-one automated quality assurance platform equipped with every functionality and test type required to assure, maintain and monitor your voicebot and Conversational AI. Botium helps you to deliver flawless customer experience through all channels and platforms by conducting automated NLP testing, conversational flow testing, security testing, performance testing and monitoring for your chatbot.

Introducing Botium

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Bot launching from cloud

With Botium, You Can:

Analyze and improve your chatbot’s ability to understand

Core to any Conversational AI or IVR system is the natural language understanding (NLU) engine behind it. The importance of training data – and clean training data – in getting that NLU engine to work is essential. Botium delivers rich, static and dynamic analytics on this training data, enabling you to pinpoint flaws immediately and giving you the opportunity to improve performance.

Cyara Botium bot analyzing chats
Users using voice and chat with hearts and thumbs up

Assure and maintain consistent quality across all channels and platforms

A great user experience requires outstanding service, regardless of the customer channel or platform. Social messengers, websites, mobile apps, voice applications and IVR systems – Botium tests every customer channel and platform, so you can rest assured that your Conversational AI is working everywhere and anywhere that your customers may start their conversations.

Simulate human flaws and background noises

Humans are, by nature, imperfect. Botium can simulate human flaws, like typos, shorthand and slang, enabling you to train your chatbot to grasp the human touch. For Voice Assistants, Botium is equipped with a text-to-speech engine that generates audio files for voice testing, and gives you the ability to add different filters to your recordings so you can simulate background noise, different voice pitch, accents, and tone to assure a stable response in real-life circumstances.

Bot analyzing voice signals

Ensure your Conversational AI remains responsive under high load

The number of inquiries Conversational AI’s have to serve varies greatly depending on the time of the day or year. Botium checks how well your Virtual Assistant will bear production load, and anticipates issues that could arise during heavy load conditions. This ensures that customers can communicate with them efficiently, and gives you confidence knowing you’re serving customers with a high-performing, stable platform that fulfills user expectations.

Generate thousands of meaningful user examples in minutes

If there’s one thing you can count on with Conversational AI, it’s that users will inevitably enter prompts that may be unknown or outside of the AI’s scope. Botium uses state-of-the-art natural language models to create relevant user examples for your chatbot. This helps you increase test coverage, and can be used for chatbot training purposes.

People generating chat test cases

Connect with almost every chatbot technology

There are many different chatbot technologies available. Today, Botium supports testing and monitoring for more than 40 chatbot technologies and NLP engines, including market-leading brands and in-house, custom-built chatbot technologies. Botium supports multilingual Conversational AI’s and is also free from any language restrictions when it comes to test data augmentation. By leveraging the power of AI, Botium can also provide you with meaningful testing and training data in any language that it may support.

Discover your ROI potential with Botium

Labor Cost ROI Calculator

Companies can save up to 93% when automating manual jobs, such as Quality Assurance. When it comes to Conversational AI, testing scenarios become infinitely large and predicting user behavior is impossible. Based on industry metrics, this calculator is designed to show you the revenue uplift you may realize when moving from manual to automated testing!

Number of intents

How many intents does your Conversational AI have? (If your chatbot is multilingual, please count them per language).

Time spent manually testing today

How many hours per week does your team currently spend on manual testing?

Average hourly wage

What is the average hourly wage of your software testers (USD)?

Your Annual Savings

This ROI calculator is based on tangible productivity gains and does not account for savings associated with additional benefits, such as increased containment and deflection rate, higher quality or improved customer experience.

Detailed Report

Ready to give Botium a try?

Start your 45-day Botium Free Trial today!

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Your journey begins as soon as you sign up, with no strings attached!

Your Botium Free Trial Includes:

  • Regression Testing and Live Chat Recorder
  • 45 days of free, hosted service
  • Unlimited number of users

The Botium Free Trial is compatible with the 6 top chatbot technologies (DialogFlow, Microsoft Bot Framework, IBM Watson, Rasa, Microsoft LUIS, Amazon Lex).

Sign Up Now!

Take a deep dive in our Knowledge Center

Read More

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Cyara Botium is part of the award-winning Cyara Automated CX Assurance Platform which enables companies to deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels.

Resources

Cyara Botium-Assure, maintain and monitor your conversational AI tile

Product Video: Cyara Botium

Learn about Cyara Botium, an integrated platform to comprehensively test and monitor your voicebots and Conversational AI.
Learn More Product Video: Cyara Botium
Cyara Botium datasheet

Datasheet: Cyara Botium

Meet Cyara Botium, the only automated chatbot quality assurance solution that offers value at every stage of the chatbot life cycle.
Learn More Datasheet: Cyara Botium
Essential Guide to Chatbot Terms

Glossary: Essential Guide to Common Chatbot Terms

The world of chatbots is full of specialized concepts, and you’ll need to understand some basic terminology to navigate this new landscape. This guide will help you gain your footing and understand a few of the most common chatbot terms you’ll encounter.
Learn More Glossary: Essential Guide to Common Chatbot Terms
Minimize Risk with Cyara Botium

Product Demo: Minimize Risk with Cyara Botium

In this short video, learn how Vice President of Digital Experience, Jeffrey, has minimized GDPR compliance and security risks by leveraging Cyara Botium, the only end-to-end, automated chatbot testing and monitoring solution that provides value in every stage of the chatbot development lifecycle.
Learn More Product Demo: Minimize Risk with Cyara Botium
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Learn More

See how the Cyara Automated Customer Experience Platform can help you achieve your CX Assurance goals, and delight your customers

Watch a Demo

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