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Cyara Customer Experience Assurance Platform

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About Us

About Cyara®

The Best Customer Experiences are Assured by Cyara

Over 300 leading global brands trust the Cyara CX Assurance Platform to improve the experience they provide their customers. We help organizations achieve flawless customer experiences through automated testing and monitoring that simulate real world customer interactions across IVR, voice and digital channels. If your CX needs to be the best, it needs to be tested by Cyara.

Cyara Assures over 5 Billion Consumer Relationships

Global brands

3 out of 5

Most Valuable Global Brands

Health insurance

4 out of 5

Top Rated Health Insurance Companies

Auto insurance

4 out of 5

Top Rated Car Insurance Companies

Property insurance

3 out of 5

Top Property Insurance Companies

Tech companies

3 out of 5

Most Valuable Tech Companies

Our Mission

Our mission is to improve customer experience on planet earth.

In the Beginning

In 2006, Alok Kulkarni was a solutions architect at Genesys working on a state-of-the art speech recognition system for a major government agency in Australia. He knew he needed to test this new system to make sure it could withstand an onslaught of incoming calls. But there was no solution that could reliably replicate high volumes of customer interactions. That’s when the idea for Cyara was born.

Since those days, Alok and co-founders Bonny Malik and Luan Tran have built the world’s leading CX Assurance platform. As new technology waves re-shape CX, Cyara continues to lead CX assurance innovation, to test voice biometrics, digital channels, artificial intelligence and whatever lies ahead.

Cyara’s CX Assurance Platform Is Award-Winning

2022 Silver Stevie Winner for Sales & Customer Service
TMC Customer Product of the Year Award 2022
TMCnet Remote Work Pioneer Award 2022
CUSTOMER-Contact Center Technology Award-2021
Golden Bridge Awards-2021 Globee Awards Gold Winner-600
Gartner Cool Vendor award
Red Herring Global 100 Award Winner
American Business Awards 2021 Silver Stevie Winner
SIIA CODiE Finalist-2021

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