Functional & regression testing for AI agents
Accelerate development cycles and scale your conversational AI with ease – across IVR, voicebots, and chatbots
As AI-powered chatbots and agents have grown increasingly complex, many businesses struggle to deliver consistent, reliable performance. Lack of comprehensive chatbot functional and regression testing can lead to costly errors, poor customer experiences, and damage to your brand’s reputation.
Cyara Botium
Accelerate innovation at scale with automated chatbot testing
By automating functional and regression tests, you can accelerate bot development cycles, reduce risks, and deliver exceptional chatbot experiences.
Cyara’s automated chatbot testing, monitoring, and optimization solutions simulate real-world customer interactions, empowering you to validate your bot’s performance and scalability, and leverage actionable, data-driven insights.
Functional testing
Verify your bot’s core functionalities and performance for a more balanced, accurate, and user-friendly NLP model, including intent and entity coverage.
Regression testing
Avoid unintended impacts resulting from updates and changes to your bot or IVR’s infrastructure.
Performance testing
Optimize chatbot response times and system load, ensuring your bot can handle periods of peak traffic.
The benefits of Cyara’s chatbot testing solutions
Reap the benefit of Cyara’s award-winning conversational optimization solution, including:
Cyara Botium
Deploy reliable, accurate bots with Cyara Botium
Cyara Botium is the industry’s only comprehensive conversational AI optimization solution, bringing all the tools you need to assure AI-powered CX performance, accelerate contact center innovation, and mitigate costly financial, reputational, and compliance risks.
Performance testing
Test your chatbot’s ability to handle high query volumes without slowing down.
Functional testing
Ensure all features work as intended. Test various user inputs to confirm correct responses and reliable performance.
Security testing
Identify and fix vulnerabilities to safeguard user data and privacy.
End-to-end testing
Simulate real-world customer activity to make sure your bots deliver intuitive, streamlined journeys.
Automated testing
Eliminate time-consuming and error-prone manual processes to accelerate development and proactively remediate CX defects.
Continuous testing and monitoring
Maintain reliable AI-powered interactions by testing at every stage in the chatbot development lifecycle.
Generative AI testing
Mitigate risks like hallucinations, inaccuracy, and bias to deliver trustworthy, compliant, and accurate LLM-powered AI agents.
