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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
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    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
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Botium dashboard, icon, speedometer

Cyara Botium

Load testing for AI agents

Deliver exceptional chatbot performance, even during peak traffic conditions

Learn more

Deploy reliable, AI-powered interactions at all times

Your customers expect streamlined and error-free interactions at every touchpoint. While AI-powered chatbots can eliminate inefficiencies and improve customer satisfaction, periods of heavy traffic can create unexpected issues, leading to costly downtime and customer frustrations.

Cyara Botium

Load test your chatbots for peak performance

Load testing is essential to ensure your conversational AI and AI agents are always prepared to deliver high-quality interactions, even during peak traffic conditions.

Cyara’s automated chatbot load testing solutions simulate real-world customer traffic – from voicebots and IVRs to chatbots and AI agents – so you can easily evaluate your bot’s performance, detect potential bottlenecks, and continuously optimize your CX offerings.

Magnifying glass with gear

Simulate real-world interactions

Simulate real-world traffic conditions to identify and remediate potential bottlenecks and performance issues.

chat with speedometer

Perform stress testing

Determine your bot’s maximum capacity and pinpoint areas for improvement.

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Mitigate the risk of chatbot failure

Gain visibility into how your bots handle unexpected traffic surges and prolonged periods of high usage.

Discover the benefit of AI-led automation

Reap the benefit of Cyara’s award-winning conversational optimization solution:

  • Realize faster time to market: Accelerate development and deployment cycles.
  • Enhance CX: Ensure consistent, accurate, and reliable interactions.
  • Reduce costs: Optimize testing efforts and resource allocation.
  • Mitigate risks: Proactively identify and remediate potential issues.
  • Drive better decision making: Leverage data-driven insights to improve bot performance.

Cyara Botium

Build better bots, faster with Cyara Botium

As the industry’s leading conversational AI testing and optimization solution, Cyara Botium empowers you to build, test, monitor, and deploy reliable AI agents, chatbots, voicebots, and IVR systems with confidence.

Maximize value across the entire bot development lifecycle:

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Performance testing

Test your chatbot’s ability to handle high query volumes without slowing down.

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Functional testing

Validate core bot functionality, NLU accuracy, and correct system responses across diverse user inputs.

Shield with check mark

Security testing

Identify and fix vulnerabilities to safeguard user data and privacy.

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End-to-end testing

Simulate real-world customer activity to ensure bots deliver intuitive, streamlined journeys.

check mark with gear

Automated testing

Eliminate time-consuming and error-prone manual processes to accelerate development and remediate CX defects.

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Continuous testing and monitoring

Maintain reliable AI-powered interactions by testing at every stage in the chatbot development lifecycle.

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Generative AI testing

Mitigate risks like hallucinations, inaccuracy, and bias to deliver trustworthy, compliant, and accurate LLM-powered AI agents.

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