Cyara upRTC
Get immediate notifications when your application fails a WebRTC test
upRTC is just one part of Cyara’s extensive testRTC suite of WebRTC test tools. These tools offer you a one-stop-shop for all your WebRTC based applications and services’ testing, monitoring and support needs.
upRTC allows you to schedule the automatic execution of WebRTC test scripts on your application at test intervals that you choose. And in the event of any failure, you are notified immediately. All WebRTC test data is also available to you in your upRTC dashboard, where you can view specific results and quickly troubleshoot issues.
upRTC provides all of your key monitoring requirements and much more. This incredible tool allows you to schedule tests to run at intervals you choose. And as upRTC utilizes real web browsers to interact with your application just as a real user would, you gain valuable insights into your user’s experience.
With Cyara’s upRTC, you will benefit from:
Comprehensive Scheduling
Run tests at any interval from every minute up to once a day.
Complete Synchronization
Synchronize the scenarios you need with probes that communicate directly with each other.
Simple Integration
Get all upRTC alerts through webhooks for use in any application.
Flexible Scripting
Nightwatch scripting allows you to simulate real user behavior for comprehensive monitoring.
Custom Alerts
Set your own thresholds for any metrics you desire to get the detailed alerting that you need without the noise.
Worldwide Coverage
Run test probes from wherever your users are located, no matter where in the world this is.
Visual Dashboard
All of your results are saved and all essential metrics are displayed visually for quick and easy issue identification.
upRTC alerts you to issues with your WebRTC infrastructure before it affects your users.
Global Visibility
Testing WebRTC applications effectively requires you to access the application from wherever in the world your users are. This is why upRTC enables you to run WebRTC tests from different locations across the globe.
Multi User Interface
All WebRTC test results are stored in your online dashboard. This means you can share these with all relevant stakeholders in your organization.
Connect with a powerful API
Keep all of your critical data in one place by connecting upRTC directly to the tools used to monitor your full deployment.
upRTC can help you answer questions, such as:
Does your infrastructure meet the requirements you designed it for from your customer’s perspective?
Is your WebRTC application working correctly regardless of where your customer accesses it from globally?
Do you know what your user’s WebRTC experience is at key times and days throughout the year?
Are you identifying and resolving issues before your customers experience problems?
Assure Journeys. Transform Experiences.
Cyara revolutionizes the way businesses transform and optimize customer experiences. The Cyara AI-Led CX Transformation Platform replaces time-consuming, error-prone manual processes, empowering enterprises to drive CX transformation, monitor and assure customer journeys, and optimize CX across all self-service and agent-assisted channels, including voice, video, and conversational AI. Cyara helps many of today’s leading brands raise the bar on customer experience by ensuring that customer journeys perform exactly as designed, and that CX systems operate as intended, even under pressure. Cyara is the only choice for complete, end-to-end CX transformation!
Resources
White Paper: What to Look For in a WebRTC Testing Tool
White Paper: Exploring Six Essential Metrics for WebRTC Monitoring in Contact Centers
Learn More
See how the Cyara AI-Led Customer Experience Transformation Platform can help you achieve your CX Assurance goals, and delight your customers.