Discover your user’s connection and quality issues faster
qualityRTC is just one part of Cyara’s extensive testRTC suite of WebRTC test tools. These tools offer you a one-stop-shop for all your WebRTC based applications and services’ testing, monitoring and support needs.
qualityRTC runs a WebRTC connection test from a specific user device and highlights any connection or quality issues. Information is immediately saved in qualityRTC, saving valuable time for your users and support team.
qualityRTC is an online solution that runs a variety of customizable tests from a user’s device at the click of a button. These include WebRTC speed tests, connection tests, audio and video quality tests, and much more. Once your user clicks the button, tests are run from their device and local network connection with the results displayed to both the user and your support team. Your support staff can then assess the results without relying on the user to take any further steps.
Additionally, qualityRTC is completely customizable, allowing you to brand the test page with your own logo. You can also integrate with your backend infrastructure and specialized workflows.
With Cyara’s qualityRTC, you will benefit from:
Solve WebRTC connection issues simply with qualityRTC
qualityRTC can help you answer questions, such as:
Cyara Automated CX Assurance Platform
Cyara qualityRTC is part of the award-winning Cyara Automated CX Assurance Platform which enables companies to deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels.