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Cyara Customer Experience Assurance Platform

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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
          • Telco infrastructureValidate carrier connectivity and routing for global calling and SMS
          • Network & endpointsValidate WebRTC media paths and agent desktop connectivity
    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
          • Human agent monitoringMonitor live agent connectivity and experience in real-time
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Cyara Product Innovation – Smarter CX Starts Here

Join us for an exclusive look at the latest innovations from Cyara—built for the teams shaping the future of customer experience. This quarterly product webinar is designed for our customer and partner community, offering a front-row seat to what’s new, what’s next, and how to get the most out of it.

We’ll showcase powerful updates across Pulse 360, Intelligent Insights, and AI Trust, with live demos that show how to turn these innovations into real-world impact. From reducing GenAI risk to unlocking smarter analytics, this session is packed with practical takeaways to help you move faster, act smarter, and stay in control.

What you’ll get:

  • A first look at Cyara’s latest product capabilities
  • Live demos showing how to maximize value from new features
  • Insights into how customers are tackling GenAI and CX complexity
  • Direct access to Cyara product experts for Q&A

Whether you’re scaling automation, improving visibility, or navigating AI risk, this is your chance to see what’s possible—and what’s coming next.

Cyara product wheel-Transform, Monitor, Optimize, Connect

Cyara Agentic Platform

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale.

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