Migrating your contact center operations to the cloud is complicated. It can be extremely beneficial to hear from other organizations who’ve made this transformative transition.
We invite you to join April Del Angel-Potter, Operations Technology Support Manager for Pitney Bowes and Clara Eckel, Product Marketing Manager at Cyara for an open discussion on the work April and her team did in the planning, execution and management phases of Pitney Bowes’s migration to CCaaS status.
She’ll share insights and advice about what was helpful, and a first-hand account of CCaaS migration, so you can walk away with a few best practices to help you on your own journey to the cloud.