Cyara

Cyara Customer Experience Assurance Platform

Xchange 2020 Session Replay: Automated Testing for IVR Customer Experience

Mark Shaw of Assurant speaks to automated testing for IVR customer experience at Cyara Xchange 2020.

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Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-Led CX Assurance Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk.

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