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Xchange 2021 Roadshow Session Replay: Pedal to the Metal – Real Stories from Customers Accelerating CX Testing with Automation

October 31, 2021 by David Harding

Brandon Tyler, IVR AWS Cloud Engineer in the banking industry, and Audrey Merlivat, Business Consultant for Mercedes-Benz, share how they are using automation features like Call Explorer to accelerate IVR testing and validate customer journeys across multiple languages.

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