Xchange 2025-CXChronicles Interviews

At Cyara Xchange 2025, Deon Nicholas, founder, CEO, and president of Forethought AI, and Adrian Brady-Cesana from CXChronicles discuss the power of agentic AI, the importance of tracking benchmarks for AI usage, and more.

In this conversation with Adrian Brady-Cesana from CXChronicles, Mitch Risner, CRO at Cyara, discusses how Cyara helps leading global brands connect with their customers, strategies for building an effective sales team, and more.

Adrian Brady-Cesana from CXChronicles sat down with Erica McMannes, CXO and co-founder of Instant Teams, to speak about the blend between people and technology within the CX space, ongoing and common tech stack challenges, and more.

Abhijit Banerjee, director at Canada Life, connected with Adrian Brady-Cesana of CXChronicles at Xchange 2025 to discuss the challenges of navigating guardrails and regulations within a large company, how to identify and overcome gaps in customer journeys, and more.

During Cyara Xchange 2025, Microsoft’s Peter Nilsson, principal engineering manager, and Aravinda Damarla, senior software engineer joined Adrian Brady-Cesana of CXChronicles to discuss the necessity of automated phone number testing, common CX challenges global brands are facing, and more.

During Cyara Xchange 2025, Rishi Rana, CEO of Cyara sat down with Adrian Brady-Cesana of CXChronicles to discuss the importance of exchanging ideas between customer-centric business leaders, how Cyara is leading the CX assurance industry with AI-led innovation, and more.