Cyara
Cyara Customer Experience Assurance Platform
Adrian Brady-Cesana from CXChronicles sat down with Erica McMannes, CXO and co-founder of Instant Teams, to speak about the blend between people and technology within the CX space, ongoing and common tech stack challenges, and more.
Find all of the session replays and more information about Cyara’s CX Assurance conference on the Xchange 2025 event page. Contact us to request a demo and learn how you can implement Cyara’s AI-Led CX Transformation Platform to improve your own CX journeys.
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and emerging AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. From full journey visibility to AI governance and compliance, Cyara ensures every touchpoint works flawlessly, helping businesses deliver secure, friction-free, and high-quality CX at scale.
Learn how Cyara’s AI-led CX productivity, growth, and assurance engine can help you eradicate bad CX.
