Cyara

Cyara Customer Experience Assurance Platform

Xchange 2025 – The Customer Experience Transformation Conference

Cyara Xchange

The Customer Experience Transformation Conference

April 2-4, 2025 | Austin, Texas

SAVE THE DATE

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Your CX Excellence Starts in:

  

Agenda and Registration Info Coming Soon!

Past Speakers Have Included:

ABN-AMRO
Accenture logo
Agero
Anthem
Assurant
AT&T
AWS
Capital Group
CGI
Cigna
Credo AI
ebay
Genesys
Kenway Consulting
Nice
Oracle
Salesforce
Splunk logo
Vattenfall
Vitality
WellCare

Why Attend Xchange?

Xchange is the only industry event focused solely on customer experience assurance, where you’ll come together with peers and industry experts, as well as Cyara leaders and product teams, to network, collaborate, and gain new strategies to help you achieve this year’s CX objectives and elevate key contact center performance metrics.

Xchange is the destination for CX leaders looking to empower their teams to:

  • Design and deliver flawless conversational AI and IVR performance, for better customer experiences across every channel
  • Accelerate functional, regression, and performance testing with automation, as well as expand the depth and breadth of your test coverage
  • Achieve end-to-end testing and monitoring in a CCaaS or premise environment
  • Reduce risk by ensuring proper governance and compliance
  • Address real-time agent voice quality and environment issues without taxing your IT teams

Bring Your Questions. We’ll Bring the Experts on CCaaS, UCaaS, and LLM Platform Assurance.

What You Can Expect from Xchange

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Two days of intensive knowledge-sharing, interactive breakout sessions, expert-led demos, best practices, success stories, and valuable networking.

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Direct access to Cyara product teams and executives, for exclusive insights into our product roadmap and upcoming feature releases.

Technology brain

Fireside chats with leaders of global brands to hear how they leveraged Cyara solutions to overcome obstacles with their CX testing, conversational AI performance, remote agent monitoring, and more.

Chatbot

Expert insights into today’s most top-of-mind questions about leveraging conversational AI technology, including how businesses can responsibly implement chatbots, how to protect your organization and your customers’ data through conversational AI security and compliance testing, how to maintain momentum in development as technology continues to evolve, and more.

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Hands-on workshops and training sessions on Cyara platforms and solutions, where you can ask specific questions, learn tips and tricks, and expand your mastery of Cyara’s capabilities.

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Tangible next steps to take toward meeting your customer experience KPIs and improving key contact center performance metrics.

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Join us at the 4-Star W in Austin Texas

Cyara Xchange 2025 will be held at one of Austin’s leading hotels located right next door to the world-famous Austin City Limits. Offering luxury comfort and newly renovated spaces, in addition to Austin’s 250+bars, restaurants, theaters and concert venues, this year’s Xchange promises to be a true destination experience and an event to remember.

Xchange event rate registration information will be provided soon. Mark your calendar now to attend!

W Austin wet deck
W Austin hotel restaurant
W Austin hotel exterior

W Austin Hotel
200 Lavaca St, Austin, Texas 78701
marriott.com
+1 512-542-3600