We hope attendees benefited from their Cyara Xchange experience, and are busy imagining ways to apply what they learned to improve their customer experience. If you missed our customer experience conference, or want to re-live the experience, you can watch event session replays below. To learn more, visit the main Cyara Xchange page.
Xchange 2025: Welcome keynote – Rishi Rana, Cyara CEO
During Cyara Xchange 2025, Cyara CEO, Rishi Rana, speaks on how Cyara is leading the charge for next-generation, AI-powered CX assurance. Rana shares how you can deliver exceptional customer interactions and drive future revenue opportunities with Cyara’s innovative platform, which provides a single pane of glass for comprehensive CX testing, monitoring, and optimizing all customer touchpoints, every time.
Xchange 2025: Cyara enterprise strategy & roadmap with Christoph Börner, VP, AI strategy in product management
In this session, Cyara’s Christoph Börner will dive into the enterprise strategy that is driving AI product innovation for Cyara in 2025 and beyond. Learn how this strategy keeps Cyara laser-focused on delivering AI-innovations that create the most value to our customers so they can eradicate bad CX.
Xchange 2025: CX industry trends for 2025 & beyond – customer panel with CCO Jeff Lyons
Jeff Lyons, Cyara’s chief customer officer, highlights trends and industry movements every customer-centric organization should know for 2025 and beyond.
Xchange 2025: Building the future of CX – CXChronicles panel
Listen in as CXChronicles’ Adrian Brady-Cesna chats with Cyara CRO Mitch Risner, Forethought’s founder & CEO Deon Nicholas, and Instant Teams cofounder and CCO Erica McMannes about building the future of CX.
