Cyara Xchange 2018 Wrap

It’s a Wrap!

Thank you to everyone who made Cyara Xchange 2018 such a huge success! We’re looking forward to seeing you again next year.

Featured Presenters

Logo CyaraAlok Kulkarni

CX Transformation with Assurance

Alok Kulkarni | CEO and Co-Founder

Learn how digital transformation, innovative customer journeys, and new industry trends have been embraced by some of the world’s leading CX companies.

Logo DORANicole Forsgren

The Data Behind DevOps: Becoming a High Performer

Dr Nicole Forsgren | CEO and Chief Scientist

Gain insights into the key leadership, technical, architectural, and product capabilities that drive business outcomes, based on highlights from 23,000+ survey responses.

Logo GenesysMerijn te Booij

Robots, CX and the Pending Apocalypse

Merijn te Booij | Chief Marketing Officer

Adding AI to customer engagement raises critical questions: How will AI advance my business? To what extent will AI augment the role of humans? Or is it just the looming Apocalypse, and if so, will it at least be fun?

Click Here to see additional videos from Cyara Xchange 2018

Attendee Stories

Logo Ebay“…I must admit that when I go to a trade conference focusing in our area, I do not get much out of it as eBay tends to be pretty far advanced and I don’t learn very much. But, I found Xchange and being on the CAB to be much different. I met and heard from people who have done more than we have, pushed the envelope further, and had many discussions that I can draw from when trying to advance our own systems.”

Steve Hares, eBay
Logo Bank of America“I found it very helpful to hear how other organizations are dealing with issues similar to ours and/or how they might be using the product in a way we aren’t today… Also, I thought some of the discussions during the Ideathon were fantastic. It was great to hear many different perspectives on these challenging topics. It reinforced some of what we are doing, confirmed that we are headed in the correct direction and gave us new ideas.”

Scott Anderson, Bank of America
Logo Optum“What an amazing event!! Great job Team Cyara. Thank you for all the great speakers and festivities. Great conversations.”

Linda Stolp-Matanic, Optum

Thank you to our Sponsors