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Cyara Customer Experience Assurance Platform

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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
          • Telco infrastructureValidate carrier connectivity and routing for global calling and SMS
          • Network & endpointsValidate WebRTC media paths and agent desktop connectivity
    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
          • Human agent monitoringMonitor live agent connectivity and experience in real-time
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Datasheet

Datasheet: Cyara CentraCX

Cyara CentraCX - Real-time Voice of the Customer feedback for contact centersMeet Cyara CentraCX, a revolutionary real-time Voice of the Customer (VoC) feedback management solution built specifically for contact centers.

Datasheet: Agent Assure – Solve your remote agents’ connectivity and quality issues faster

Spearline-Agent Assure-solve remote agent issuesAgent Assure reduces handling time of network issues for your remote agents by providing a self service, self guided network testing solution.

Datasheet: Authoring Voice Test Cases with Cyara

Authoring Voice Test Cases with CyaraLearn 4 ways to realize the benefits of contact center voice test automation faster with the Cyara Platform in this datasheet. See how Cyara has simplified test case authoring with easy authoring methods and test script library building, putting you in the automation fast-lane.

Datasheet: Cyara Pulse + Splunk Integration

Cyara Pulse + Splunk Integration datasheetLearn how the Cyara Automated Customer Experience Assurance Platform integrates with Splunk, enabling internal & external error correlation.

Datasheet: Cyara’s REST API

Cyara's REST API: Limitless Integration & ExtensibilityUnlock new levels of automation with the Cyara Automated Customer Experience Assurance Platform’s suite of REST API routes. Learn more in the datasheet.

Datasheet: Cyara Velocity + Jira Integration

Cyara Velocity + Jira datasheet - Automate & Fast-Track Defect ManagementShift testing left, discover customer experience defects early, and manage issue resolution efficiently with the Cyara Velocity +Jira integration.

Datasheet: Cyara Support Services

Cyara Support Services Info SheetCyara’s world-class Support team is on the case when you encounter issues on your CX assurance journey. Learn more about our Standard Support and Premium Support packages in this datasheet.

Cyara Partner Brief for Twilio

Cyara Product Brief for TwilioCyara’s Automated CX Assurance Platform speeds up your migration to the cloud, so you can take advantage of Twilio Flex while assuring the flawless execution of the customer journeys you’ve designed.

Datasheet: Cyara Cloud Migration Assurance for Amazon Connect

Cyara Cloud Migration Assurance for Amazon ConnectLearn how accelerate your contact center migration with less risk in the Cyara Cloud Migration Assurance for Amazon Connect datasheet.

Datasheet: Cyara Cloud Migration Assurance for Genesys Cloud

Cyara Cloud Migration Assurance for Genesys CloudLearn how Cyara Cloud Migration Assurance speeds and assures your move to a Genesys Cloud-based contact center in this datasheet.
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