Webinar
Webinar: 5 Keys to Assuring a Successful Contact Centre Cloud Migration
Steve Nuttall and David Inglis discuss the 5 keys to assuring a successful contact centre cloud migration in this recorded webinar.
Webinar: Chatbots and AI Are on a Collision Course toward Customer Experience Fails
Daniel Hong of Forrester and Mike Monegan of Cyara discuss the impending collision of AI and chatbots, and the impact on customer experience.
Webinar: DevOps – The Transformation Continues
Mirco Hering of Accenture and Gauthier Delmee of Cyara discuss DevOps/Agile transformations with regard to customer experience and the contact centre.
Webinar: How to Design and Test Successful New Contact Strategies
Martin Hill-Wilson and Chris Limm discuss using automated omnichannel testing to deliver perfect omnichannel customer journeys.
Webinar: DevOps for CX – Delivering Quality with Speed
In this webinar featuring Dr. Nicole Forsgren, learn how implementing DevOps for customer experience allows you to deliver quality CX with speed.
Webinar: 2018 Contact Center Innovations
Hosted by CRM Listen Now
Webinar: 5 Steps for Building a Strong CX Metrics Program
Bruce Temkin, CCXP and Cyara discuss five steps to create a strong CX metrics program, and proactively improving CX.
Webinar: 5 Best Practices for Migrating Your Contact Center to the Cloud
Art Schoeller of Forrester Research and Elizabeth Magill of Cyara discuss how to mitigate the challenges of migrating your contact center to the cloud while ensuring an outstanding customer experience.
Webinar: Good to Great CX
Watch this on-demand webinar hosted by Exceed Global to learn how to lift your customer experience from just good to great.
Webinar: What’s Next for CX in 2018 and How Can YOU Be Ready?
What’s next for customer experience in 2018? How can you be ready? Watch the webinar to learn how.
Webinar: NPS is Dead! Long Live NPS
Learn the importance of measuring Customer Experience (CX), what NPS is, a comprehensive approach to CX measurement, and how Cyara can help in this webinar.
