Webinar: The Power of Phone Number Testing-How Salesforce Optimizes Customer Connections
Gain invaluable real-world insights into the benefits of phone number testing, with examples from phone number testing at Salesforce.
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Webinar: Key Considerations for Government Contact Centers to Deliver the Best CX
Industry experts with Cyara & Genesys discuss how two companies come together to meet the new standard of exceptionalism in today’s AI landscape and allow for unique opportunities to enhance the quality of service for both CX employees and customers in the government sector. Hosted by Carahsoft for government sector contact center leaders.
Partner Webinar: What Partners Need to Know! Two Pillars of Modern Contact Centers Discuss Cloud+Conversational AI
One of the hottest topics in the industry is moving contact centers to the cloud and partners are in the throes of helping their customers transition. Watch Cyara’s Product Evangelist and Cloud Expert, Andriy Zakharchenko and Senior Director of Digital and Chatbot Expert, Christoph Börner in this 30 minute webinar. Become armed with the key benefits tipping the scales when deciding to embrace a CCaaS platform and leveraging the ability of conversational AI to power self-service solutions. Organizations that employ conversational AI see a 3.5-fold increase in customer satisfaction rates.
Webinar: Deciphering the World of LLM-Based AI
Presented by Cyara and moderated by Bradley Metrock (CEO, Project Voice; General Partner, Project Voice Capital Partners), this webinar explores the truths and myths around large language model-based artificial intelligence (LLM-based AI), such as OpenAI’s ChatGPT.
Featuring Christoph Börner (Senior Director, Digital) for Cyara.
Webinar: The Two Pillars of Modern Contact Centers-Cloud & Conversational AI
Learn how to move to a modern cloud-based contact center and deploy conversational AI with confidence while up-leveling your customer experience.
Webinar: What Do Customers Think of Your Chatbot? (EMEA)
Cyara recently commissioned Forrester Consulting to conduct a study exploring what 1554 global consumers think about their recent chatbot interactions. Join Cyara’s chatbot expert, Christoph Börner and Customer Success Team Lead David Lane for a 30-minute webinar to go through the survey findings
Webinar: What Do Customers Think of Your Chatbot?
Learn about the Cyara-commissioned Forrester Consulting study exploring what global consumers think about their recent chatbot interactions.
Webinar: What Do Customers Think of Your Chatbot? (ANZ)
Cyara recently commissioned Forrester Consulting to conduct a study exploring what 1554 global consumers think about their recent chatbot interactions. Join Cyara’s chatbot expert, Kelly Zunker for a 30-minute webinar to go through the survey findings.
Partner Webinar: Considerations for Moving Your Customers to the Cloud
Join Cyara’s Cloud Evangelist, Andriy Zakharchenko and George Smith, Director Channels and Alliances for a 30 minute webinar. Learn the challenges faced during a contact center migration to the cloud, and tips and tricks to avoid common pitfalls.
Webinar: Ask an Expert – Key Considerations for your Contact Centre Cloud Migration (EMEA)
Join Cyara’s Cloud Evangelist, Andriy Zakharchenko and David Lane, Customer Success Team Lead, for a short and sweet 30 minute webinar. We cover setting your cloud migration up for success; understanding the challenges you may face as part of your migration; and tips & tricks to help you get ahead of common pitfalls.
Webinar: Ask an Expert – Key Considerations for your Contact Center Cloud Migration
Get expert advice for your successful contact center cloud migration. Understand challenges, and learn tips and tricks for common pitfalls.
Webinar: 3 Ways You Can Do More with Less for Your CX
Contact centers are modernizing on the cloud to deliver better customer experiences. To ensure contact centers are poised to deliver on this next generation modernization, Cyara and AWS are partnering to deliver solutions that will help contact centers do more with less for their customer experience.
