Webinar: The Two Pillars of Modern Contact Centers-Cloud & Conversational AI
Learn how to move to a modern cloud-based contact center and deploy conversational AI with confidence while up-leveling your customer experience.
Webinar
Webinar: What Do Customers Think of Your Chatbot? (EMEA)
Cyara recently commissioned Forrester Consulting to conduct a study exploring what 1554 global consumers think about their recent chatbot interactions. Join Cyara’s chatbot expert, Christoph Börner and Customer Success Team Lead David Lane for a 30-minute webinar to go through the survey findings
Webinar: What Do Customers Think of Your Chatbot?
Learn about the Cyara-commissioned Forrester Consulting study exploring what global consumers think about their recent chatbot interactions.
Webinar: What Do Customers Think of Your Chatbot? (ANZ)
Cyara recently commissioned Forrester Consulting to conduct a study exploring what 1554 global consumers think about their recent chatbot interactions. Join Cyara’s chatbot expert, Kelly Zunker for a 30-minute webinar to go through the survey findings.
Partner Webinar: Considerations for Moving Your Customers to the Cloud
Join Cyara’s Cloud Evangelist, Andriy Zakharchenko and George Smith, Director Channels and Alliances for a 30 minute webinar. Learn the challenges faced during a contact center migration to the cloud, and tips and tricks to avoid common pitfalls.
Webinar: Ask an Expert – Key Considerations for your Contact Centre Cloud Migration (EMEA)
Join Cyara’s Cloud Evangelist, Andriy Zakharchenko and David Lane, Customer Success Team Lead, for a short and sweet 30 minute webinar. We cover setting your cloud migration up for success; understanding the challenges you may face as part of your migration; and tips & tricks to help you get ahead of common pitfalls.
Webinar: Ask an Expert – Key Considerations for your Contact Center Cloud Migration
Get expert advice for your successful contact center cloud migration. Understand challenges, and learn tips and tricks for common pitfalls.
Webinar: 3 Ways You Can Do More with Less for Your CX
Contact centers are modernizing on the cloud to deliver better customer experiences. To ensure contact centers are poised to deliver on this next generation modernization, Cyara and AWS are partnering to deliver solutions that will help contact centers do more with less for their customer experience.
Webinar: Increase Containment Rates in Your Chatbot with Test Automation & Quality Assurance (ANZ)
Watch the replay from this interactive session hosted by Sales Manager for APAC, Stephen Mitchell, and featuring Christoph Börner, Cyara’s Senior Director of Digital Business and founder of Botium. as they discuss a range of topics focused on how to deliver great Customer Experience and achieve your business metrics.
Webinar: EMEA in Focus – CX Trends and Behavior Shifts You Need to Know, with CX Network
In partnership with CX Network, join Cyara’s VP of EMEA Perry Gale to learn how to meet the changing demands of consumers across the EMEA region, and the tools that inspire loyalty and retention. Discover how customer demands in the EMEA region are changing and what you need to know to stay ahead.
Webinar: How to Improve Your Chatbot with Test Automation
Join Christoph Börner, Senior Director Digital, Cyara in this webinar where you will learn how to get started with automated chatbot testing; why it’s important to maintain quality assurance throughout the chatbot lifecycle; what tools, techniques, and metrics to include in your testing strategy; and how to improve the quality of your NLP model by testing.
Webinar: The Value of Automated Chatbot Testing
In this webinar, Christoph Börner, Senior Director Digital, Cyara answers commonly asked questions about chatbot testing including why bots fail, what you should be testing, how you can test most effectively – and of course, “can we automate this?”
