Genesys & Cyara are excited to invite you to watch our on-demand webinar, Key Considerations for Government Contact Centers to Deliver the Best CX, hosted by Carahsoft.
On December 13th, 2021, President Biden took executive action to ensure that all citizens’ interactions with the government are productive and positive, setting a new standard of customer experience in the digital age. Time is valuable, and this new executive order aims to guarantee that an individual’s time is not wasted, therefore rebuilding the public’s trust in government and personalizing the experience.
During this discussion, industry experts discuss how Genesys and Cyara come together to meet this new standard of exceptionalism in today’s AI landscape and allows for unique opportunities to enhance quality of service for both employees and customers.