Cyara recently commissioned Forrester Consulting to conduct a study exploring what 1554 global consumers think about their recent chatbot interactions. Join Cyara’s chatbot expert, Christoph Börner and Customer Success Team Lead David Lane for a 30-minute webinar to go through the survey findings and unpack:
- What customers want from a chatbot
- The limitations of chatbots and what that can mean for your brand, your customer satisfaction and your bottom line
- Advice and guidance about how to build a better chatbot experience